Altitude at Krystal Grand Cancun - All Inclusive Cancún 5★
- Boulevard Kukulcan Km. 8.50, 77500 Cancún,
Mexico - 
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Property Gallery: Altitude at Krystal Grand Cancun - All Inclusive
Information about Altitude at Krystal Grand Cancun - All Inclusive
Altitude at Krystal Grand Cancun - All Inclusive is a resort located in Cancún, just 60 metres from Playa Forum, offering guests exclusive access to an outdoor swimming pool with views and private pools within select suites.
The resort features air-conditioned rooms and suites equipped with flat-screen TVs, minibars, coffee machines, desks, safety deposit boxes, and balconies that provide sea or city views. Bathrooms include showers or baths along with complimentary toiletries such as bathrobes, slippers, hairdryers, and conditioner. Some suites offer hot tubs in the bathroom. Soundproof walls ensure guest comfort while beds include extra-long options and non-feather or synthetic-fill pillows are available. Family rooms and wheelchair-accessible accommodations are offered.
Guests can enjoy a variety of leisure amenities including a fitness centre, spa with massage treatments focused on the back and beauty services, a garden area with picnic facilities, kids' club activities, billiards by the bar area alongside a snack bar for refreshments. The property also provides concierge services along with private check-in/out through an executive lounge featuring free Wi-Fi.
Additional conveniences comprise free private parking on-site, elevator access, laundry facilities including ironing service, wake-up call service, currency exchange, ATM availability, room service throughout the day, bottled water provided in living areas, towels supplied for pool use, and access to terraces overlooking either quiet street scenes or beachfront settings.
Property Overview
Accommodations for families
Dining establishment
Gym
Patio
Smoke-free rooms
Lounge
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Rooms: 90View Prices
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Altitude Corner Suite Ocean Front
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- Towels for the pool,
- Power outlet near the bed,
- Edgeless swimming pool,
- Work desk,
- Ceramic or marble flooring,
- Iron and ironing board,
- Climate control,
- Pillow without feathers,
- Garbage bins,
- Clothes iron,
- Clothing storage or cupboard,
- Sitting area,
- Infant beds,
- Noise reduction features,
- Swimming pool with a scenic view,
- Extra-long beds (over 2 meters),
- Secure safe
- Hair conditioner,
- Body wash,
- Hair drying equipment,
- Footwear for indoors,
- Shower facilities,
- Restroom,
- Shower head cover,
- Bathroom tissue,
- Plush bathrobe,
- Ensuite bathroom,
- Hair cleanser,
- Complimentary toiletries
- Television,
- Phone,
- Television with flat screen,
- Television with cable channels
- Mini refrigerator,
- Tea and Coffee making facilities,
- Bottled water,
- Eating table,
- Coffee maker
- Bed linens,
- Wake-up call service/Alarm clock,
- Access to executive lounge,
- Bath towels
- Outdoor terrace,
- Swimming pool view,
- Scenic view,
- Ocean view,
- Scenery
- Top levels reachable by lift,
- Entire unit accessible for wheelchairs
- Exclusive check-in and check-out at the executive lounge,
- Entry to private swimming pool
Size: 56 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
Altitude Master Suite
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Size: 98 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Altitude Suite Double
Room overviewSize: 50 m2
Bedroom 1 - Double bed
Number of guests: 4
Altitude Suite ocean front
More informationSize: 51 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Altitude Corner Suite Partial Ocean View
More informationSize: 56 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Guest Facilities
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Pool table
- Seaside
- Themed dinner events
- Socializing during happy hours
- Culinary classes
- Live musical performances
- Group exercise classes
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Prepared lunch boxes
- Refreshment stand
- Customized dietary menus (upon request)
- Food delivery service
- Children's meals
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Relaxation and wellness center
- Body massage
- Exterior pool
- Year-round outdoor pool
- Beachside
- Edgeless pool
- Scenic pool
- Dipping pool
- Swim-up bar
- Sunshades
- Aesthetic treatments
- Skin care services
- Hair removal services
- Cosmetic services
- Hair care treatments
- Hand grooming
- Foot grooming
- Hair trimming
- Hair dyeing
- Hair arranging
- Body care treatments
- Body exfoliation
- Body cocoon
- Spa amenities
- Steam chamber
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Cranial massage
- Palm massage
- Entire body massage
- Massage recliner
- Physical fitness
- Yoga sessions
- Exercise classes
- Fitness and spa changing rooms
- Children's pool
- Pool for swimming
- Swimming facility
Reception services
- Round-the-clock reception
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Exclusive check-in/check-out
Common areas
- Garden area
- Outdoor patio
- Recreational room
- Sundeck
- Patio furniture
- Designated picnic spot
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Recreational personnel
- Children's activity group
- Nighttime amusement
- Tabletop games and brainteasers
- Indoor recreation space
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
Shops
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Climate control system
- Accessible for wheelchairs
- Restroom with support rails
- Lowered washbasin in bathroom
- Emergency pull cord in restroom
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a dedicated private parking area.
Check-in and Stay Policies
Check-in
- From 15:00 Until 00:00 hours
Check-out
- From 04:00 Until 12:00 hours
Pets
- Pets are not permitted.
Important information
Contact methodsGuest Reviews
Check guest reviews about Altitude at Krystal Grand Cancun - All Inclusive
All reviews in one place!
The resort was located on the best beach in Cancun, featuring a pristine cove ideal for calm waters. The property was beautifully maintained with well-organized restaurants and pools on a small lot. Staff were attentive and kept the area spotless, while comfortable beds and plentiful chairs enhanced relaxation. The infinity pool offered stunning coastal views, complemented by excellent service at multiple dining venues.