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Smart Cancun the Urban Oasis Cancún 4★

  • Avenida Tulum esquina Brisa, Colonia Centro, 77500 Cancún, Mexico - View on map
8.3 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
Reserve

Smart Cancun the Urban Oasis – General Info

Smart Cancun the Urban Oasis is a centrally located hotel in Cancún offering spacious air-conditioned rooms with balconies, free Wi-Fi, and flat-screen TVs. Guests can choose between rooms with two double beds or one king bed, each equipped with a safe, minibar, iPod docking station, and private bathrooms featuring showers, hairdryers, and complimentary toiletries.

Rooms include soundproof walls for added comfort along with a walk-in wardrobe or closet. Each room provides tea and coffee makers as well as towels. The hotel ensures security through key card access, smoke detectors in rooms, fire extinguishers on site, and 24-hour security personnel.

Leisure facilities at Smart Cancun the Urban Oasis comprise an outdoor swimming pool open year-round and a fitness center. Multiple bars, coffee shops, and restaurants are available within the complex to cater to dining preferences. Additional services include daily housekeeping, concierge assistance from the lobby desk, currency exchange service, dry cleaning options, wake-up calls upon request-and free parking on premises.

We invite you to come and visit, and experience a place where hospitality meets comfort.

Rooms: 25

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Your Stay Options

Standard Room

Full description
Photo gallery - Standard Room
Room Amenities
  • Climate control,
  • Noise reduction features,
  • Secure safe,
  • Clothing storage or cupboard
Bathroom
  • Complimentary toiletries,
  • Ensuite bathroom,
  • Hair drying equipment,
  • Body wash,
  • Restroom,
  • Hair cleanser,
  • Bathroom tissue,
  • Shower facilities,
  • Hair conditioner
Media & Technology
  • Phone,
  • Television with cable channels,
  • Television with flat screen
Food & Drink
  • Tea and Coffee making facilities,
  • Bottled water
Services & Extras
  • Electronic key card access,
  • Wake-up call service/Alarm clock,
  • Bath towels
Safety & security
  • Fire alarm

Smart plus Room

Amenities and photos
Details and photos

Smart Room Non Refundable

Room overview
Details and photos

Guest Facilities

General

General

  • Car park
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Gymnasium
  • Exterior pool
  • Year-round outdoor pool
  • Pool for swimming
  • Swimming facility
Reception services

Reception services

  • Round-the-clock reception
  • Money exchange
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Elevator
  • Smoke-free property
  • Climate control system
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The property offers free on-site parking, including a dedicated private parking area.

Accommodation Policies

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable.

Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.

Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Continental Breakfast Included
Use of pool with extra charge, request the amount at the reception area.Please inform in advance of your expected arrival time. At Smart Cancun the Urban Oasis, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Smart Cancun the Urban Oasis, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Smart Cancun the Urban Oasis, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Verified Reviews

Check guest reviews about Smart Cancun the Urban Oasis
All reviews in one place!

Roy 02 - 2025
8/10

The hotel featured a smart lobby and a lovely swimming pool area. Breakfast offered a good variety of fresh options, including fruits, pastries, and vegan choices. Rooms were clean, spacious, and comfortable despite some dated furnishings. The location was ideal for access to restaurants, shops, public transit, and nearby Parque Las Palapas within walking distance. Daily provision included two 1.5-liter bottles of drinking water per room.

ℹ) Reviews represent the subjective opinions of users, not sleephotelscancun.com, and may differ from our assessment of Smart Cancun the Urban Oasis

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FAQ

What are the check-in and check-out times at Smart Cancun the Urban Oasis?

Check-in starts at 15:00 and check-out is by 12:00.

Does Smart Cancun the Urban Oasis offer airport transfer?

No, Smart Cancun the Urban Oasis does not provide airport transfer.

Does Smart Cancun the Urban Oasis provide parking for guests?

Yes, on-site parking is available.

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