Sun Palace - All Inclusive Adults Only Cancún 5★
- Boulevard Kukulcan Km 20 Hotel Zone, 77500 Cancún,
Mexico - 
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Property Photos: Sun Palace - All Inclusive Adults Only
Sun Palace - All Inclusive Adults Only – Property Details
Sun Palace - All Inclusive Adults Only is a couples-only resort located oceanfront in Cancún, offering state-of-the-art accommodations and exceptional on-site facilities including three heated infinity pools.
The suites at Sun Palace feature private balconies with ocean views, double hot tubs, and seating areas. Rooms include air conditioning, minibars, coffee makers, flat-screen satellite TVs with cable channels, and free Wi-Fi. Bathrooms provide luxury bath amenities along with bathtubs or showers. Some suites have one or two bedrooms and separate living rooms. Bathrobes and slippers are provided for guest comfort.
On-site dining includes four specialty restaurants and three bars accompanied by live daily entertainment and activities. Guests can enjoy the sun terrace, outdoor baths, an open-air swimming pool, hot tubs, massage services at the spa facility as well as beach access directly from the property. Additional conveniences include an elevator, laptop safes in rooms, wake-up service, in-room dining via mobile app, telephone, alarm clocks, hairdryers, ironing boards, drying racks for laundry needs, designated private parking area with security alarm system.
Nearby attractions include top-rated golfing at Moon Spa and Golf Club along with Mayan archaeological sites easily accessible for guests interested in cultural excursions or water sports activities.
Best Features
On-site parking
Dining establishment
Round-the-clock reception- Outdoor swimming pool
Complimentary WiFi
Temperature control
Book your stay with ease through our clear and hassle-free reservation platform on sleephotelscancun.com.
Rooms: 263Book Your Stay
Rooms and Apartments
Superior Deluxe Ocean View - Get 3 Free Nights at Punta Cana
Check details
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- Pillow without feathers,
- Sitting area,
- Work desk,
- Garbage bins,
- Climate control,
- Clothes drying stand,
- Ceramic or marble flooring,
- Towels for the pool,
- Power outlet near the bed,
- Clothes iron
- Tooth cleaning brush,
- Bathtub,
- Shower facilities,
- Body wash,
- Ensuite bathroom,
- Plush bathrobe,
- Bathtub or shower,
- Restroom,
- Hair conditioner,
- Bathroom tissue,
- Hair cleanser,
- Complimentary toiletries,
- Hair drying equipment,
- Shower head cover,
- Footwear for indoors
- Television with cable channels,
- Television,
- Phone,
- Television with flat screen,
- Safety deposit box for laptops
- Coffee maker,
- Tea and Coffee making facilities,
- Mini refrigerator,
- Bottled water
- Bed linens,
- Bath towels,
- Wake-up call service/Alarm clock,
- Morning wake-up call
- Scenery,
- Outdoor terrace,
- Ocean view
- Fire alarm
Size: 40 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
Superior Deluxe Ocean View - King Size Bed
View room detailsSize: 40 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Junior Suite Ocean View - King Size Bed
Expand detailsSize: 53 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Honeymoon Suite Ocean View - King Size Bed
View room detailsSize: 53 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Governor Suite Partial Ocean View - King Size Bed
View room detailsSize: 53 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Two Bedroom Presidential Suite Ocean View - King Size Bed
Check detailsSize: 128 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Bedroom 2 - Extra-large double bed (Super-king size)
Number of guests: 4
Superior Junior Suite Ocean View - Double Bed
Check detailsSize: 44 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Hotel Amenities
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Seaside
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Wine and champagne
- Fresh fruit
Pool and wellness
- Steam room
- Gymnasium
- Body massage
- Whirlpool bath
- Exterior pool
- Private beach zone
- Year-round outdoor pool
- Beachside
- Outdoor bathing
- Communal bath
- Edgeless pool
- Beach chairs or sun loungers
- Sunshades
- Aesthetic treatments
- Spa amenities
- Steam chamber
- Spa resting area
- Spa and wellness packages
- Physical fitness
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Airport transportation (additional fee)
Reception services
- Round-the-clock reception
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Billing statement available
Common areas
- Sundeck
- Patio furniture
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Elevator
- Climate control
- Climate control system
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a dedicated private parking area.
Property Rules
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationAt Sun Palace - All Inclusive Adults Only, the name on the credit card used for booking must match the guest staying at the property.
Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.At Sun Palace - All Inclusive Adults Only, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Sun Palace - All Inclusive Adults Only, all special requests are subject to availability and may incur additional charges.
Contact methodsReview Summary
Check guest reviews about Sun Palace - All Inclusive Adults Only
All reviews in one place!
The resort maintained a relaxed atmosphere with excellent availability of sun loungers and easy restaurant reservations. Service was consistently outstanding, especially at the poolside and snack bar. Food quality was exceptional across all meals, featuring fresh ingredients and healthy options. The staff demonstrated attentiveness and friendliness throughout the stay. The beach in front of the resort offered good conditions for guests.