The Quetzal Cancún 4●
- 10 Calle Orquideas, 77500 Cancún,
Mexico - 
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The Quetzal – What to Know
Located in Cancún, The Quetzal is a bed and breakfast offering air-conditioned rooms with views of the swimming pool and garden, private entrances, and free WiFi. It combines convenient access to local landmarks with amenities like an outdoor pool and sun terrace.
Each room includes a private bathroom with a shower, bathrobes, slippers, hairdryer, and hair conditioner. Guests enjoy terraces or balconies overlooking the garden or pool area along with seating areas and desks. Suites feature one bedroom plus seating space and provide fresh fruit on arrival.
The Quetzal serves American and vegetarian breakfasts that can be taken in-room or packed for convenience. A coffee shop operates onsite while guests can relax in shared lounges or the garden area. Additional facilities include a gym, fitness area, board games, puzzles, ironing facilities, contactless self-check-in/out services, free parking nearby, concierge service, hand sanitizer stations throughout common spaces, travel adapters on request as well as safety equipment like fire extinguishers.
Why Stay Here
Outdoor swimming pool
Complimentary WiFi- On-site parking
Temperature control
Smoke-free rooms
Housekeeping services daily
Plan your perfect stay by taking advantage of the wide range of accommodation options available on sleephotelscancun.com.
Rooms: 6Available Dates
Choose a Room
Suite with Terrace
Check details
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- Work desk,
- Electrical converter,
- Power outlet near the bed,
- Couch,
- Garment hanging rack,
- Allergy-friendly pillow,
- Extra-long beds (over 2 meters),
- Indoor heating,
- Garbage bins,
- Iron and ironing board,
- Cleaning supplies,
- Pillow without feathers,
- Allergy-friendly,
- Ceramic or marble flooring,
- Separate entryway,
- Sitting area,
- Climate control,
- Towels for the pool,
- Electric fan
- Complimentary toiletries,
- Shower facilities,
- Hair drying equipment,
- Footwear for indoors,
- Body wash,
- Plush bathrobe,
- Hair conditioner,
- Ensuite bathroom,
- Bathroom tissue,
- Restroom,
- Hair cleanser,
- Bathtub or shower
- Portable Wi-Fi device
- Patio furniture,
- Eating space,
- Assorted fruits,
- Al fresco dining space,
- Bottled water,
- Eating table
- Bath towels,
- Bed linens,
- Morning wake-up call
- Patio,
- Scenery,
- Outdoor patio,
- View of the garden
- Whole unit situated on the ground level
- Emergency fire extinguisher,
- Fire alarm
- Individual air conditioning in guest rooms
- Hand sanitizer provided
Size: 30 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
Double Room with Balcony
Check detailsSize: 15 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Budget Double Room
Room features & gallerySize: 30 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Double Room
Full descriptionSize: 25 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Economy Double Room
More informationSize: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Suite with Garden View
More informationSize: 25 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Property Features
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Temporary art exhibitions
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- In-room dining
- Breakfast served in the room
- Prepared lunch boxes
- Refreshment stand
- Customized dietary menus (upon request)
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Gymnasium
- Exterior pool
- Year-round outdoor pool
- Beach chairs or sun loungers
- Physical fitness
- Pool for swimming
- Swimming facility
Transport
- Shuttle service (extra fee)
- On-street parking
- Handicap-accessible parking
- Transportation service
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Travel information desk
- Baggage holding area
- Personalized guest services
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Garden area
- Outdoor patio
- Sundeck
- Common living room with TV
- Patio furniture
Entertainment and family services
- Tabletop games and brainteasers
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Everyday cleaning service
Business facilities
- Corporate hub
Miscellaneous
- No smoking rooms
- Climate control system
- Only for adults
Safety & security
- Round-the-clock security
- Security alert system
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- Free parking is provided on site with options for private and street parking, as well as accessible parking spaces.
Guest Guidelines
Check-in
- From 15:00 Until 23:00 hours
Check-out
- From 06:00 Until 11:00 hours
Pets
- Pets are not permitted.
Important informationAt The Quetzal, payment by bank transfer prior to arrival is mandatory. After booking at The Quetzal, the property will contact you with further instructions.
Contact methodsReviews and Ratings
Check guest reviews about The Quetzal
All reviews in one place!
The location was excellent, close to the bus terminal, restaurants, and local markets. The staff showed genuine care and provided thoughtful touches such as locally sourced soaps and citronella candles. Rooms were fresh, clean, spacious, and equipped with amenities like a diffuser hair dryer. Breakfast included fresh fruit, yoghurt, eggs made to order, avocado toast, and coffee served with pride. A swimming pool with lounges offered a relaxing retreat in downtown Cancun.