Canopy By Hilton Cancun La Isla Cancún 4★
- Boulevard Kukulcan S N Km. 12.5,, RO 77500 Cancún,
Mexico - 
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Canopy By Hilton Cancun La Isla – General Info
Canopy By Hilton Cancun La Isla is a 4-star hotel located in Cancún, just 700 metres from El Rey Beach and steps away from La Isla Shopping Mall. Its main attraction includes an outdoor swimming pool and a fitness centre, complemented by free private parking and bicycle rentals.
The hotel offers air-conditioned rooms equipped with flat-screen TVs featuring cable channels, seating areas, safes including laptop safes, and desks. Guests can select from rooms with sea or lake views that include either one or two beds. Some rooms provide private entrances and soundproofing to enhance privacy. Bathrooms come with bathtubs or showers, hairdryers, soap dispensers near sinks and showers, hand sanitizers, premium hygiene supplies, non-feather or feather pillows, bathrobes, and raised toilets are available within the building.
Guests have access to leisure facilities such as a hot tub (Jacuzzi), a private pool for certain units furnished with sun loungers alongside the main pool area. Evening entertainment is offered on-site along with various massage options including hand massages arranged through reception, guests receive discounts on massages during their stay. The property also features EV charging stations for electric vehicles.
For convenience and safety there is a 24-hour front desk providing concierge services including luggage storage plus fast check-in options. The premises include an elevator for accessibility along with audio-based guidance systems for ease of movement throughout the building. Business travellers benefit from an on-site business centre while room service ensures comfort throughout your visit.
Key Advantages
Complimentary WiFi
On-site parking
Dining establishment
Smoke-free property
Temperature control
Housekeeping services daily
Efficiently arrange your accommodations using our streamlined online service. For extensive narratives, digital tours, and guest feedback, explore sleephotelscancun.com.
Rooms: 180Select Dates
Your Stay Options
King Suite with Panoramic View
Room features & gallery- Climate control,
- Work desk,
- Infant beds,
- Indoor heating,
- Secure safe,
- Adjoining room(s) available,
- Sitting area,
- Iron and ironing board
- Complimentary toiletries,
- Footwear for indoors,
- Hair drying equipment,
- Plush bathrobe
- Pay-per-view television channels,
- Television with cable channels,
- Phone,
- AM/FM Radio,
- Television with flat screen,
- Television
- Mini fridge,
- Tea and Coffee making facilities
- Clock with alarm,
- Morning wake-up call
- Ocean view
Size: 55 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
King Room with Sunset View
Full descriptionSize: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Deluxe Double Room with Sea View
Check detailsSize: 33 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Two Queen Beds Room with Sunset View
Room overviewSize: 33 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
King Room with Mobility and Hearing Access/Non-Smoking
Details, photos, amenitiesSize: 34 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
King Room with View
More informationSize: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
King Room
Room features & gallerySize: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Queen Room with Two Queen Beds and View
Room features & gallerySize: 33 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Premium King Room with Lake View High Floor
See full detailsSize: 33 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Premium Queen Room with Two Queen Beds and Sunset View
View room detailsSize: 33 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Premium Queen Room with Two Queen Beds and Sunset Bay View
More informationSize: 33 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Premium Queen Room with Two Queen Beds and Sunrise View
See full detailsSize: 33 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
On-site Amenities
General
- Car park
- Animals permitted
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Temporary art exhibitions
- Guided bicycle tours
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Prepared lunch boxes
- Customized dietary menus (upon request)
- On-site coffee shop
Pool and wellness
- Gymnasium
- Tanning salon
- Body massage
- Whirlpool bath
- Exterior pool
- Year-round outdoor pool
- Top-floor pool
- Beach chairs or sun loungers
- Sunshades
- Spa amenities
- Spa resting area
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Cranial massage
- Palm massage
- Entire body massage
- Physical fitness
- Pool for swimming
- Swimming facility
Transport
- Shuttle service (extra fee)
- Parking structure
- EV charging station
- Public transit passes
- Handicap-accessible parking
- Transportation service
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Travel information desk
- Baggage holding area
- Personalized guest services
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Outdoor patio
- Sundeck
- Patio furniture
- Exterior fire pit
Entertainment and family services
- Nighttime amusement
- Tabletop games and brainteasers
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Elevator
- Noise-reducing rooms
- Hypoallergenic room
- Smoke-free property
- Climate control system
- Accessible for wheelchairs
- Restroom with support rails
- Elevated toilet
- Lowered washbasin in bathroom
- Emergency pull cord in restroom
- Visual assistance: Braille
- Visual assistance: Raised signage
- Audio guidance
- Animal feeding dishes
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property provides free on-site parking, including both private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Terms of Stay
Check-in
- From 15:00 Until 00:00 hours
Check-out
- From 07:00 Until 12:00 hours
Pets
- Pets are permitted, with the possibility of an additional fee.
Important informationAt Canopy By Hilton Cancun La Isla, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Canopy By Hilton Cancun La Isla, all special requests are subject to availability and may incur additional charges.
Contact methodsGuest Experiences
Check guest reviews about Canopy By Hilton Cancun La Isla
All reviews in one place!
The hotel offered clean, modern, and spacious rooms with exceptional comfort. The rooftop featured a pool, bar, fitness center, and stunning views of the ferris wheel at night. Breakfast was good, complemented by a highly praised restaurant located next to the pool. The property was conveniently situated next to a shopping mall with various dining options and activities nearby. Parking was available but located far from the hotel with valet service ending at 11 p.m.
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FAQ
What room options are available?
- King Suite with Panoramic View
- King Room with Sunset View
- Deluxe Double Room with Sea View
- Two Queen Beds Room with Sunset View
- King Room with Mobility and Hearing Access/Non-Smoking
- King Room with View
- King Room
- Queen Room with Two Queen Beds and View
- Premium King Room with Lake View High Floor
- Premium Queen Room with Two Queen Beds and Sunset View
- Premium Queen Room with Two Queen Beds and Sunset Bay View
- Premium Queen Room with Two Queen Beds and Sunrise View