Canopy By Hilton Cancun La Isla Cancún

★★★★

Boulevard Kukulcan S N Km. 12.5,, RO 77500 Cancún, Mexico

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Free parking on site
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Canopy By Hilton Cancun La Isla

Canopy By Hilton Cancun La Isla is a 4-star hotel located in Cancún, just 700 metres from El Rey Beach and steps away from La Isla Shopping Mall. Its main attraction includes an outdoor swimming pool and a fitness centre, complemented by free private parking and bicycle rentals.

The hotel offers air-conditioned rooms equipped with flat-screen TVs featuring cable channels, seating areas, safes including laptop safes, and desks. Guests can select from rooms with sea or lake views that include either one or two beds. Some rooms provide private entrances and soundproofing to enhance privacy. Bathrooms come with bathtubs or showers, hairdryers, soap dispensers near sinks and showers, hand sanitizers, premium hygiene supplies, non-feather or feather pillows, bathrobes, and raised toilets are available within the building.

Guests have access to leisure facilities such as a hot tub (Jacuzzi), a private pool for certain units furnished with sun loungers alongside the main pool area. Evening entertainment is offered on-site along with various massage options including hand massages arranged through reception, guests receive discounts on massages during their stay. The property also features EV charging stations for electric vehicles.

For convenience and safety there is a 24-hour front desk providing concierge services including luggage storage plus fast check-in options. The premises include an elevator for accessibility along with audio-based guidance systems for ease of movement throughout the building. Business travellers benefit from an on-site business centre while room service ensures comfort throughout your visit.

Discover your ideal suite with our quick and convenient online booking facility at sleephotelscancun.com.

Rooms: 180

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Rooms & Availability

King Suite with Panoramic View

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Room Amenities

  • Sitting area,
  • Iron and ironing board,
  • Indoor heating,
  • Climate control,
  • Adjoining room(s) available,
  • Work desk,
  • Secure safe,
  • Infant beds

Bathroom

  • Hair drying equipment,
  • Complimentary toiletries,
  • Footwear for indoors,
  • Plush bathrobe

Media & Technology

  • AM/FM Radio,
  • Television,
  • Television with cable channels,
  • Pay-per-view television channels,
  • Television with flat screen,
  • Phone

Food & Drink

  • Mini fridge,
  • Tea and Coffee making facilities

Services & Extras

  • Clock with alarm,
  • Morning wake-up call

Outdoor & View

  • Ocean view
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Car park
  • Animals permitted
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Temporary art exhibitions
  • Guided bicycle tours
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Customized dietary menus (upon request)
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Gymnasium
  • Tanning salon
  • Body massage
  • Whirlpool bath
  • Exterior pool
  • Year-round outdoor pool
  • Top-floor pool
  • Beach chairs or sun loungers
  • Sunshades
  • Spa amenities
  • Spa resting area
  • Spa and wellness packages
  • Back rub
  • Cervical massage
  • Feet massage
  • Massage for couples
  • Cranial massage
  • Palm massage
  • Entire body massage
  • Physical fitness
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Shuttle service (extra fee)
  • Parking structure
  • EV charging station
  • Public transit passes
  • Handicap-accessible parking
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
  • Sundeck
  • Patio furniture
  • Exterior fire pit
Entertainment and family services

Entertainment and family services

  • Nighttime amusement
  • Tabletop games and brainteasers
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Noise-reducing rooms
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Lowered washbasin in bathroom
  • Emergency pull cord in restroom
  • Visual assistance: Braille
  • Visual assistance: Raised signage
  • Audio guidance
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The property provides free on-site parking, including both private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please inform in advance of your expected arrival time. At Canopy By Hilton Cancun La Isla, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Canopy By Hilton Cancun La Isla, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Canopy By Hilton Cancun La Isla, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Canopy By Hilton Cancun La Isla
All reviews in one place!

Domingos 01 - 2025
10/10

The hotel offered clean, modern, and spacious rooms with exceptional comfort. The rooftop featured a pool, bar, fitness center, and stunning views of the ferris wheel at night. Breakfast was good, complemented by a highly praised restaurant located next to the pool. The property was conveniently situated next to a shopping mall with various dining options and activities nearby. Parking was available but located far from the hotel with valet service ending at 11 p.m.

ℹ) Reviews represent the subjective opinions of users, not sleephotelscancun.com, and may differ from our assessment of Canopy By Hilton Cancun La Isla

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FAQ

What are the check-in and check-out times at Canopy By Hilton Cancun La Isla?

Check-in starts at 15:00 and check-out is by 12:00.

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

Does Canopy By Hilton Cancun La Isla provide luggage storage?

Yes, luggage storage is available.

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