Hotel 28 Cancun Cancún 3★
- México Hotel 28, 77509 Cancún,
Mexico - 
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Hotel 28 Cancun – What to Know
Hotel 28 Cancun is a 3-star hotel located in Cancún, just 1.6 km from Cancun Government Palace and within walking distance of the city centre and bus station. It offers an outdoor swimming pool and free private parking.
The hotel features air-conditioned suites with private entrances, each including a living room, one or two separate bedrooms, a bathroom with a shower, and kitchens equipped with refrigerators, kitchenware, microwaves in some units, as well as coffee makers. Rooms also have minibars, flat-screen TVs with streaming services, seating areas or dining spaces outside overlooking the pool or inner courtyard.
Guests can enjoy access to both an outdoor swimming pool and a children's pool alongside amenities such as free Wi-Fi throughout the property. The hotel provides complimentary breakfast in its executive lounge and has a coffee shop on site for added convenience. Safety measures include fire extinguishers inside the building and CCTV surveillance around the exterior.
Additional services consist of paid airport shuttle transfers from Cancún International Airport located 18 km away plus free parking onsite. The building’s upper floors are accessible only by stairs while rooms are designed to accommodate families with options like sofa beds available.
Why Stay Here
Car park
Complimentary WiFi
Accommodations for families
Outdoor swimming pool- Lounge
Temperature control
sleephotelscancun.com is your key to an unforgettable stay with us, where luxury meets comfort.
Rooms: 13Rates and Booking
Room Categories
Deluxe Double Studio
Full description
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- Allergy-friendly pillow,
- Electrical converter,
- Couch,
- Cleaning supplies,
- Sitting area,
- Convertible sofa bed,
- Clothing storage or cupboard,
- Separate entryway,
- Towels for the pool,
- Work desk,
- Power outlet near the bed,
- Climate control,
- Secure safe
- Hair conditioner,
- Shower facilities,
- Body wash,
- Restroom,
- Hair cleanser,
- Complimentary toiletries,
- Ensuite bathroom,
- Bathroom tissue
- Television,
- Portable Wi-Fi device,
- Television with flat screen,
- On-demand streaming service (e.g. Netflix)
- Tea and Coffee making facilities,
- Eating table,
- Mini refrigerator,
- Al fresco dining space,
- Cooking utensils,
- Patio furniture,
- Bottled water,
- Coffee maker,
- Cooking area,
- Wine goblets,
- Mini fridge,
- Microwave oven,
- Eating space,
- Small kitchen area
- Electronic key card access,
- Bath towels,
- Bed linens
- Swimming pool view,
- Scenery,
- View of inner courtyard
- Top levels reachable solely by staircase,
- Whole unit situated on the ground level
- Fire alarm
- Individual air conditioning in guest rooms
- Hand sanitizer provided
Size: 50 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Bedroom 2 - Extra-large double bed (Super-king size)
Number of guests: 4 
Deluxe King Studio
Details, photos, amenities
Size: 40 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Studio
Expand details
Size: 50 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Bedroom 2 - Extra-large double bed (Super-king size)
Number of guests: 4
On-site Amenities
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- Lounge
- Refreshment stand
- On-site coffee shop
Pool and wellness
- Exterior pool
- Year-round outdoor pool
- Swim-up bar
- Shallow swimming area
- Beach chairs or sun loungers
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Travel information desk
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Outdoor patio
- Common living room with TV
- Patio furniture
Cleaning services
- Everyday cleaning service
Miscellaneous
- No smoking rooms
- Rooms for families
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a dedicated private parking area.
Guest Guidelines
Check-in
- From 15:00 Until 23:00 hours
Check-out
- From 12:00 Until 13:00 hours
Pets
- Pets are not permitted.
Important informationPlease inform in advance of your expected arrival time. At Hotel 28 Cancun, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel 28 Cancun, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel 28 Cancun, all special requests are subject to availability and may incur additional charges.
At Hotel 28 Cancun, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methodsStay Impressions
Check guest reviews about Hotel 28 Cancun
All reviews in one place!
The hotel was brand new, super clean, and spacious with large two-bedroom apartments featuring king-sized beds. The location was excellent, situated just across from Mercado 28 with easy access to restaurants and shops. The staff spoke English and provided helpful dining suggestions along with accommodating late checkouts when possible. Rooms included strong air conditioning, numerous power outlets, and a well-equipped kitchenette. Free parking was available in front of the property.
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FAQ
Is there parking at Hotel 28 Cancun?
What room options are available?
- Deluxe Double Studio
- Deluxe King Studio
- Superior Studio