Hotel Plaza Kokai Cancún 4★
- Avenida Uxmal 26 Super Manzana 2A, 77500 Cancún,
Mexico - 
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Hotel Plaza Kokai Cancún – General Info
Hotel Plaza Kokai Cancún is centrally located in one of Cancun’s key residential areas, providing easy access to downtown, local shopping centers, and the nearby Mexican beaches as well as regional Mayan attractions.
The hotel offers guest rooms equipped with air conditioning, free Wi-Fi, and a TV. Each room includes a private bathroom stocked with free toiletries and features either one or two beds depending on the room type. Accommodations cater to families and are accessible via an elevator.
Guests can enjoy the year-round outdoor swimming pool surrounded by garden space with outdoor furniture. A terrace area provides additional relaxation opportunities under the sun. The hotel also supports convenience with services such as meal delivery to rooms, concierge assistance at reception, breakfast containers for take-away, and full wheelchair accessibility across common areas.
Best Features
Smoke-free property
Complimentary WiFi
Lounge
Pool for swimming
Accommodations for families
Temperature control
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Rooms: 2Check Availability
Rooms and Apartments
Twin Room
Room features & gallery
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- Climate control
- Ensuite bathroom,
- Shower facilities,
- Complimentary toiletries,
- Bathroom tissue,
- Restroom
- Television
- Bath towels,
- Bed linens
Size: 24 m2
Bedroom 1 - Double bed
Number of guests: 4 
Standard King Room
Room features & gallery
Size: 24 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Hotel Amenities
Activities
- Socializing during happy hours
- Live musical performances
- Live sports events (televised)
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- In-room dining
- Lounge
- Prepared lunch boxes
- Food delivery service
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Exterior pool
- Year-round outdoor pool
- Communal bath
- Sunshades
- Children's pool
- Pool for swimming
- Swimming facility
Reception services
- Round-the-clock reception
- Travel information desk
- Baggage holding area
- Personalized guest services
- Billing statement available
Common areas
- Outdoor patio
- Sundeck
- Patio furniture
Cleaning services
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Noise-reducing rooms
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Accessible for wheelchairs
- Restroom with support rails
- Electronic key card entry
Safety & security
- Secure storage locker
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Details about parking facilities are not available.
Terms of Stay
Check-in
- From 15:00 Until 18:00 hours
Check-out
- From 11:30 Until 12:00 hours
Pets
- Pets are not permitted.
Important informationAt Hotel Plaza Kokai Cancún, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methodsVerified Reviews
Check guest reviews about Hotel Plaza Kokai Cancún
All reviews in one place!
The location was central and quiet, close to the ADO bus station and a large supermarket. The staff was very nice and helpful throughout the stay. Rooms were clean with comfortable beds, good air conditioning, and powerful showers. The terrace offered a beautiful view. Payment options did not include contactless credit cards or Apple Pay, reflecting local conditions rather than hotel policy.