Krystal Cancun Cancún 4★
- Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún,
Mexico - 
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Property Info: Krystal Cancun
Krystal Cancun is a beachfront resort in Cancún, located steps from Playa Forum and offering direct access to the sea along with an outdoor swimming pool, free private parking, and a garden.
The resort features air-conditioned rooms with sea or city views that include a flat-screen TV with cable channels, a minibar, tea and coffee maker, seating area, safety deposit box, and private bathroom equipped with a shower, free toiletries, hairdryer, bathrobes, slippers, and shower caps. Some rooms offer balconies. Family rooms with balconies are also available.
Guests can enjoy on-site dining at the restaurant or order room service while children have access to the kids' club and playground. The resort provides wellness facilities including massages in a dedicated treatment room as well as manicures and waxing services in its beauty salon. Live music enhances entertainment alongside live sporting event broadcasts.
Additional amenities include free Wi-Fi throughout common areas such as the lounge where internet is available, concierge service, laundry arrangements at reception, takeaway containers for breakfast, sun umbrellas by the pool, pool towels, elevator access across multiple floors, adjoining rooms on request, cribs and sofa beds for families. Guests can park freely on-site while enjoying views of both sea and city from various parts of the property.
Main Features
Car park
Complimentary WiFi
Accommodations for families
Wellness and relaxation center
Temperature control
Outdoor swimming pool
Secure your accommodation effortlessly using our straightforward booking service at sleephotelscancun.com.
Rooms: 567Book Your Stay
Your Stay Options
Romantic Room with Ocean View
Check details
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- Ceramic or marble flooring,
- Towels for the pool,
- Climate control,
- Extra-long beds (over 2 meters),
- Power outlet near the bed,
- Garbage bins,
- Clothing storage or cupboard,
- Infant beds,
- Pillow without feathers,
- Secure safe,
- Sitting area,
- Clothes iron,
- Iron and ironing board
- Ensuite bathroom,
- Plush bathrobe,
- Shower head cover,
- Footwear for indoors,
- Hair drying equipment,
- Restroom,
- Shower facilities,
- Complimentary toiletries
- Phone,
- Television,
- Pay-per-view television channels,
- Television with flat screen,
- Television with cable channels
- Bottled water,
- Mini refrigerator,
- Tea and Coffee making facilities
- Bed linens,
- Wake-up call service/Alarm clock,
- Bath towels
- Scenery,
- Outdoor terrace,
- Ocean view
Size: 34 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
Club Room Ocean View King
Room overview
Size: 34 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Club Room with Ocean View
Room overviewSize: 34 m2
Bedroom 1 - Double bed
Number of guests: 4
Standard Room with Two Double Beds
Check detailsSize: 32 m2
Bedroom 1 - Double bed
Number of guests: 4
Deluxe Room with Ocean View
Room features & gallerySize: 32 m2
Bedroom 1 - Double bed
Number of guests: 4
Family Studio (2 Adults + 2 Children) with Sea View
Full descriptionSize: 40 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Deal of the Day
Check detailsSize: 32 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Standard King Room
See full detailsSize: 32 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Deluxe King Room
Check detailsSize: 32 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Property Features
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
Activities
- Golf course (within 3 kilometers)
- Angling
- Scuba diving
- Underwater exploration
- On-site water sports facilities
- Aquatic amusement park
- Seaside
- Themed dinner events
- Socializing during happy hours
- Cultural tours or workshops
- Culinary classes
- Live musical performances
- Live sports events (televised)
- Group exercise classes
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Tanning salon
- Relaxation and wellness center
- Body massage
- Whirlpool bath
- Exterior pool
- Year-round outdoor pool
- Beachside
- Edgeless pool
- Dipping pool
- Swim-up bar
- Shallow swimming area
- Beach chairs or sun loungers
- Sunshades
- Aesthetic treatments
- Skin care services
- Hair removal services
- Cosmetic services
- Hair care treatments
- Hand grooming
- Foot grooming
- Hair trimming
- Hair dyeing
- Hair arranging
- Body exfoliation
- Body cocoon
- Spa amenities
- Spa resting area
- Spa and wellness packages
- Physical fitness
- Yoga sessions
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Vehicle rental
Reception services
- Round-the-clock reception
- Attended parking service
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Billing statement available
Common areas
- Garden area
- Outdoor patio
- Sundeck
- Patio furniture
- Designated picnic spot
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Recreational personnel
- Children's activity group
- Tabletop games and brainteasers
- Outdoor play equipment for children
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
Business facilities
- Conference/event spaces
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Noise-reducing rooms
- Smoke-free property
- Climate control system
- Assigned smoking zone
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a dedicated private parking area.
Property Rules
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationUpon check-in at Krystal Cancun, a photo ID and credit card are required. All special requests at Krystal Cancun are subject to availability upon check-in. Special requests at Krystal Cancun cannot be guaranteed and may incur additional charges.
Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00In case of early departure, Krystal Cancun will charge the full amount for your stay.
Contact methodsVerified Reviews
Check guest reviews about Krystal Cancun
All reviews in one place!
The location was superb, offering easy beach access and beautiful ocean views. The staff were friendly, welcoming, and attentive, with reception resolving room issues promptly. Rooms were spacious and clean after relocation from an outdated area. The pool was fantastic, and the concierge provided helpful services such as ironing due to humidity. Breakfast was very good at the hotel’s restaurant.