Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico.
Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis.
As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel).
Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary).
Policy is mandatory, per person and not refundable.
Operator is obligated to inform all Students/Youths of this charge.
Minimum age requirement for hotel check-in is 18 years of age.
All rooms require one person that is at least 18 when occupied by a 17 year old passenger.
All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest.
No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
Any student group traveling with guests under the age of 18 will require chaperon(s).
One chaperon is required per 1-19 students/youths under the age of 18.
The minimum age requirement for a chaperon is 25.
All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
Please note the legal drinking age in Mexico is 18.
A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.
Buffet breakfast included.
Informa a con antelación de tu hora prevista de llegada.
Utilice el apartado de peticiones especiales al reservar o contacte directamente con el alojamiento.
Los datos de contacto figuran en la confirmación de la reserva.
Para el registro de entrada, es obligatorio presentar un documento de identidad y tarjeta de crédito válidos.
Las peticiones especiales están sujetas a disponibilidad y pueden conllevar suplementos.
Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.
