The Pyramid Cancun by Oasis - All Inclusive Cancún 5★
- Blvd. Kulculcan Km 16.5, 77500 Cancún,
Mexico - 
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The Pyramid Cancun by Oasis - All Inclusive – What to Know
The Pyramid Cancun by Oasis - All Inclusive is a resort located in the heart of Cancún’s hotel area, offering a prime beachfront location with direct access to leisure activities such as snorkelling, diving, and windsurfing.
The resort features bright and spacious air-conditioned rooms and suites that include flat-screen TVs with cable channels, safes for valuables, minibars, and bathrooms equipped with free toiletries. Some accommodations offer balconies or terraces with garden or lake views. Guests can enjoy included amenities like hairdryers, bathrobes, slippers, tea and coffee stations with coffee machines, as well as beds suitable for children.
On-site facilities comprise an outdoor pool alongside tennis courts and a fitness centre. The property also hosts night entertainment including shows and a nightclub within its shared lounge areas. For relaxation and wellness needs, there is a spa center offering massages and beauty care services. Additional recreational options are available such as water sports equipment rental and ping-pong tables.
Guests benefit from practical services including room service via mobile app in securely closed containers, concierge assistance, car rental arrangements at reception, safety deposit boxes on site, elevator access throughout the resort grounds which include garden areas. Special dietary meals can be requested when dining at the restaurants situated within the property.
Facilities Overview
On-site parking
Gym
Complimentary WiFi
Temperature control- Outdoor swimming pool
Located on the beach
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Rooms: 17Book Your Stay
Accommodation Offer
Pyramid Standard Room
Room overview- Clothes iron,
- Secure safe,
- Climate control,
- Clothing storage or cupboard,
- Infant beds,
- Towels for the pool
- Hair conditioner,
- Hair drying equipment,
- Bathroom tissue,
- Body wash,
- Restroom,
- Ensuite bathroom,
- Hair cleanser,
- Plush bathrobe,
- Complimentary toiletries,
- Shower facilities
- Television with cable channels,
- Television with flat screen,
- AM/FM Radio,
- Phone
- Tea and Coffee making facilities,
- Mini refrigerator,
- Bottled water
- Electronic key card access,
- Bath towels,
- Clock with alarm,
- Wake-up call service/Alarm clock
- View of the garden,
- Scenery,
- Outdoor terrace
- Fire alarm
Size: 35 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4 
Pyramid Oceanfront Room
Check detailsSize: 35 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Sian Kaan Master Suite - Adults Only
Details, photos, amenitiesSize: 82 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Sian Kaan Standard - Adults Only
Full descriptionSize: 35 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Pyramid Junior Suite
See full detailsSize: 64 m2
Bedroom 1 - Large bed (King size)
Number of guests: 3
Pyramid Master Suite
Amenities and photosSize: 82 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Amenities List
General
- Car park
- On-site parking
Activities
- Tennis facility
- Pool table
- Ping pong
- Underwater exploration
- On-site water sports facilities
- Equipment for tennis
- Seaside
- Themed dinner events
- Live musical performances
- Live sports events (televised)
- Group exercise classes
- Social game of bingo
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Gymnasium
- Relaxation and wellness center
- Body massage
- Exterior pool
- Private beach zone
- Year-round outdoor pool
- Beachside
- Communal bath
- Beach chairs or sun loungers
- Sunshades
- Aesthetic treatments
- Skin care services
- Spa amenities
- Steam chamber
- Spa resting area
- Spa and wellness packages
- Physical fitness
- Yoga sessions
- Pool for swimming
- Swimming facility
Transport
- Vehicle rental
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Garden area
- Recreational room
- Common living room with TV
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Recreational personnel
- Dance club/Disc jockey
- Children's activity group
- Nighttime amusement
- Tabletop games and brainteasers
- Indoor recreation space
- Outdoor play equipment for children
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
Miscellaneous
- Elevator
- Climate control system
- Assigned smoking zone
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- On-site parking is provided.
Terms of Stay
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationUpon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.)
Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the registration) you must cover a charge of $195.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.
2 kids free per room (4-12 years old).
New Exclusive Tour for Our Guests:
Starting September 1st, 2025, enjoy the Jungle Cruise Adventure on Laguna Nichupté:
• 90-minute themed boat ride
• Live music, nature & pozol tasting
• Fun for all ages
• Dock tax: $10 USD per person (payable at Oasis Experiences)Please inform in advance of your expected arrival time. At The Pyramid Cancun by Oasis - All Inclusive, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At The Pyramid Cancun by Oasis - All Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at The Pyramid Cancun by Oasis - All Inclusive, all special requests are subject to availability and may incur additional charges.
In case of early departure, The Pyramid Cancun by Oasis - All Inclusive will charge the full amount for your stay.
At The Pyramid Cancun by Oasis - All Inclusive, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methodsVerified Reviews
Check guest reviews about The Pyramid Cancun by Oasis - All Inclusive
All reviews in one place!
The resort was large with many restaurants and big pools by the beach. The room was spacious, clean, and comfortable but a little outdated. The buffet food had a fruit spread for breakfast every morning. The pool and waterfront were amazing with great views. The staff was polite, friendly, and helpful while the specialty restaurants and coffee shop in the main lobby served great quality food and drinks that required reservations.