Xoza Hotel Urban Escape Cancún 4★
- Av. José López Portillo, 77510 Cancún,
Mexico - 
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Get to know Xoza Hotel Urban Escape
Xoza Hotel Urban Escape is a 4-star hotel located in Cancún, just 1.8 km from the Cancun Bus Station, offering an indoor pool and a fitness centre as its main leisure highlights.
The hotel features air-conditioned rooms equipped with flat-screen TVs, safes, and private bathrooms that include showers, hairdryers, and free toiletries. Accommodation options range from spacious double and twin rooms to suites and family rooms. All rooms provide bedding linens and offer non-smoking environments.
Guests can enjoy a continental breakfast each morning before taking advantage of the shared lounge or relaxing on the terrace furnished with garden seating. The property also includes billiards facilities for additional recreation.
Xoza Hotel Urban Escape provides free private parking along with Wi-Fi across public areas. A 24-hour front desk offers concierge services, luggage storage, key card access, and can arrange paid airport shuttle transfers to Cancún International Airport located 19 km away. Additional conveniences include a business center and strict adherence to a no-smoking policy throughout the premises.
Main Features
Complimentary WiFi
Reserved private parking
Patio
Temperature control
Pool for swimming
Smoke-free property
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Rooms: 74View Prices
Accommodation Types
Deluxe King Room
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- Climate control,
- Secure safe
- Restroom,
- Shower facilities,
- Hair drying equipment,
- Ensuite bathroom,
- Complimentary toiletries,
- Bathroom tissue
- Television with flat screen
- Bed linens,
- Bath towels,
- Extra towels/sheets (additional cost)
Size: 30 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
Double Room with Two Double Beds
Room features & gallery
Size: 35 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Suite with City View
Amenities and photos
Size: 35 m2
Bedroom 1 - Double bed, Large bed (King size)
Number of guests: 2
Family Room
Amenities and photos
Size: 35 m2
Bedroom 1 - Double bed
Number of guests: 4
Superior Double Room
View room details
Size: 35 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Deluxe Double Room
More informationSize: 25 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Deluxe King Suite
Room features & gallerySize: 35 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Deluxe Queen Room
Amenities and photosSize: 30 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Services and Facilities
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Pool table
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Pool and wellness
- Gymnasium
- Indoor swimming pool
- Year-round indoor pool
- Dipping pool
- Shallow swimming area
- Physical fitness
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Travel information desk
- Baggage holding area
- Personalized guest services
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Outdoor patio
- Recreational room
- Sundeck
- Common living room with TV
- Patio furniture
- Designated picnic spot
Entertainment and family services
- Tabletop games and brainteasers
- Indoor recreation space
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
Miscellaneous
- No smoking rooms
- Elevator
- Smoke-free property
- Climate control system
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a dedicated private parking area.
Property Rules
Check-in
- From 15:00 Until 00:00 hours
Check-out
- From 07:00 Until 12:00 hours
Pets
- Pets are not permitted.
Important information
Contact methodsReview Summary
Check guest reviews about Xoza Hotel Urban Escape
All reviews in one place!
The hotel featured modern, very clean rooms with comfortable beds and basic breakfast options that met all needs. The staff at reception were consistently helpful and friendly, with some speaking English well. The location was convenient for exploring downtown Cancun and close to grocery stores. Facilities included a small pool, a mini recreation room with pocket ball, and a relaxing rooftop area. Late check-out was available, accommodating jet-lagged travelers effectively.