Xoza Hotel Urban Escape Cancún

★★★★

Av. José López Portillo, 77510 Cancún, Mexico

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Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Xoza Hotel Urban Escape

Xoza Hotel Urban Escape is a 4-star hotel located in Cancún, just 1.8 km from the Cancun Bus Station, offering an indoor pool and a fitness centre as its main leisure highlights.

The hotel features air-conditioned rooms equipped with flat-screen TVs, safes, and private bathrooms that include showers, hairdryers, and free toiletries. Accommodation options range from spacious double and twin rooms to suites and family rooms. All rooms provide bedding linens and offer non-smoking environments.

Guests can enjoy a continental breakfast each morning before taking advantage of the shared lounge or relaxing on the terrace furnished with garden seating. The property also includes billiards facilities for additional recreation.

Xoza Hotel Urban Escape provides free private parking along with Wi-Fi across public areas. A 24-hour front desk offers concierge services, luggage storage, key card access, and can arrange paid airport shuttle transfers to Cancún International Airport located 19 km away. Additional conveniences include a business center and strict adherence to a no-smoking policy throughout the premises.

Lock in your stay and take advantage of our seamless online booking process at sleephotelscancun.com.

Rooms: 74

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Rooms & Availability

Deluxe King Room

View details
Photo gallery - Deluxe King Room

Room Amenities

  • Secure safe,
  • Climate control

Bathroom

  • Hair drying equipment,
  • Bathroom tissue,
  • Restroom,
  • Ensuite bathroom,
  • Shower facilities,
  • Complimentary toiletries

Media & Technology

  • Television with flat screen

Services & Extras

  • Bath towels,
  • Extra towels/sheets (additional cost),
  • Bed linens
Photo gallery - Double Room with Two Double Beds
Photo gallery - Suite with City View
Photo gallery - Family Room
Photo gallery - Superior Double Room
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Car park
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Pool table
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Pool and wellness

Pool and wellness

  • Gymnasium
  • Indoor swimming pool
  • Year-round indoor pool
  • Dipping pool
  • Shallow swimming area
  • Physical fitness
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Shuttle service (extra fee)
  • Airport transportation (additional fee)
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
  • Recreational room
  • Sundeck
  • Common living room with TV
  • Patio furniture
  • Designated picnic spot
Entertainment and family services

Entertainment and family services

  • Tabletop games and brainteasers
  • Indoor recreation space
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Elevator
  • Smoke-free property
  • Climate control system
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The property offers free on-site parking, including a dedicated private parking area.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Important information
At Xoza Hotel Urban Escape, hen, stag, or similar parties are not accepted.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Xoza Hotel Urban Escape
All reviews in one place!

André 10 - 2025
9/10

The hotel featured modern, very clean rooms with comfortable beds and basic breakfast options that met all needs. The staff at reception were consistently helpful and friendly, with some speaking English well. The location was convenient for exploring downtown Cancun and close to grocery stores. Facilities included a small pool, a mini recreation room with pocket ball, and a relaxing rooftop area. Late check-out was available, accommodating jet-lagged travelers effectively.

ℹ) Reviews represent the subjective opinions of users, not sleephotelscancun.com, and may differ from our assessment of Xoza Hotel Urban Escape

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FAQ

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

Does Xoza Hotel Urban Escape have a pool?

Yes, Xoza Hotel Urban Escape has a pool.

Does Xoza Hotel Urban Escape have an indoor pool?

Yes, an indoor pool is available.

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