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Hilton Cancun, an All-Inclusive Resort Cancún 5★

  • Carretera Federal 307 Cancun-Tulum, ROO 77569 Cancún, Mexico - View on map
8.1 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Resort
Reserve

Information about Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort in Cancún offers beachfront accommodation with free bikes, private parking, and direct access to an accessible beach. The resort features a water park and an outdoor swimming pool alongside a fitness centre for guests’ leisure.

Rooms and suites at the resort provide air conditioning, tea and coffee makers, flat-screen TVs with cable channels, safes, and private bathrooms equipped with showers and free toiletries. Select rooms include balconies or terraces offering sea or garden views. Some suites feature hot tubs or private pools while others contain kitchenettes with refrigerators for guest convenience.

The resort hosts evening entertainment and has on-site staff managing activities. Children can enjoy the kids' club and playground facilities. Dining options include a restaurant serving buffet breakfasts with vegetarian and vegan choices as well as special diet meals on request. Additional amenities encompass a hotel bar, conference facilities, concierge service, elevator access throughout the property, free Wi-Fi across all areas, security measures such as smoke detectors in rooms, plus luggage storage available at reception where English and Spanish are spoken.

Experience how convenient it is to book a stay here, with our user-friendly online reservation system at sleephotelscancun.com.

Rooms: 715

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Available Accommodation Options

King Guest Room with Sunset View

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Services
  • Internet access
Room Amenities
  • Collapsible bed,
  • Climate control,
  • Indoor heating,
  • Iron and ironing board,
  • Infant beds,
  • Sitting area,
  • Secure safe,
  • Adjoining room(s) available
Bathroom
  • Shower facilities,
  • Hair cleanser,
  • Ensuite bathroom,
  • Hair drying equipment,
  • Body wash,
  • Complimentary toiletries,
  • Hair conditioner
Media & Technology
  • Safety deposit box for laptops,
  • Video player,
  • Television with cable channels,
  • AM/FM Radio,
  • Television with flat screen,
  • Phone,
  • Television
Food & Drink
  • Mini fridge,
  • Tea and Coffee making facilities
Services & Extras
  • Clock with alarm,
  • Morning wake-up call
Outdoor & View
  • Outdoor terrace,
  • View of the garden
Hostel facilities
  • Personal privacy curtain
Safety & security
  • Fire alarm
Exclusive services
  • Personal concierge assistance,
  • Complimentary access to the fitness center

Deluxe King Suite - Oceanfront

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One-Bedroom Parlor King Suite with Ocean View

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King Guestroom with Ocean View

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Two-Bedroom Family Suite

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Master Suite - Oceanfront

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One-Bedroom King Suite with Ocean View

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Presidential Suite

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Queen Guest Room with Sunset View

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Swim Up Queen Guest Room with Two Queen Beds

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Queen Room with Two Queen Beds and Ocean View

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Swim Up King Guest Room

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King Room with Roll-In Shower - Mobility Access

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One-Bedroom Queen Suite with Two Queen Beds and Ocean View

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Queen Room with Two Queen Beds and Ocean View - High Floor

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Corner King Room with Ocean View

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Corner Queen Room with Two Queen Beds and Ocean View

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King Room with Ocean View - High floor

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Hotel Amenities

General

General

  • Car park
  • Animals permitted
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Ping pong
  • Underwater exploration
  • On-site water sports facilities
  • Aquatic amusement park
  • Seaside
  • Film screening evenings
  • Guided bicycle tours
  • Themed dinner events
  • Culinary classes
  • Live musical performances
  • Live sports events (televised)
  • Group exercise classes
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Child-friendly buffet options
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Gymnasium
  • Exterior pool
  • Year-round outdoor pool
  • Beachside
  • Water slides
  • Edgeless pool
  • Physical fitness
  • Fitness and spa changing rooms
  • Children's pool
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Travel information desk
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Recreational room
  • Common living room with TV
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Playground for children
  • Recreational personnel
  • Children's activity group
  • Nighttime amusement
  • Tabletop games and brainteasers
  • Indoor recreation space
  • Outdoor play equipment for children
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Animal sleeping basket
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The facility offers free on-site parking with dedicated private and accessible parking areas.

Check-in and Stay Policies

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
COVID-19 testing on site with a local provider for a fee. Restrictions may apply.Please inform in advance of your expected arrival time. At Hilton Cancun, an All-Inclusive Resort, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hilton Cancun, an All-Inclusive Resort, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hilton Cancun, an All-Inclusive Resort, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Guest Experiences

Check guest reviews about Hilton Cancun, an All-Inclusive Resort
All reviews in one place!

Katelyn 01 - 2025
8/10

Daily housekeeping included automatic replenishment of water bottles and drinks in the fridge. The food buffet offered a wide variety, including an excellent Mexican restaurant. Rooms were spacious, comfortable, and well maintained. The property featured a nice gym and daily beach cleaning. Staff members were attentive and helpful throughout the stay.

ℹ) Reviews represent the subjective opinions of users, not sleephotelscancun.com, and may differ from our assessment of Hilton Cancun, an All-Inclusive Resort

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Stay Information

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, Hilton Cancun, an All-Inclusive Resort has a pool.

Is the property popular among families?

Yes, the property is often chosen by families.

Does Hilton Cancun, an All-Inclusive Resort provide face masks for guests?

Yes, face masks are available on request.

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