JW Marriott Cancun Resort & Spa Cancún 5★
- Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, 77500 Cancún,
Mexico - 
View on map
JW Marriott Cancun Resort & Spa – Property Details
JW Marriott Cancun Resort & Spa is a beachfront resort located in the heart of Cancun's hotel zone, offering direct access to a private beach and Caribbean ocean views from many rooms. Its main unique feature is an exclusive Mayan-inspired spa designed for body and mind revitalization.
Guest accommodations range from spacious rooms with private balconies overlooking the ocean to suites featuring separate living areas, kitchens, and multiple balconies. Several room categories include access to the Club 91 Level, providing specialized services such as a private concierge and exclusive Lounge Club with five daily food and beverage presentations, including complimentary hot buffet breakfast, snacks, afternoon tea, hors d'oeuvres, desserts, late-night snacks, and cocktails or non-alcoholic beverages. Rooms come equipped with flat-screen TVs with cable channels or pay-per-view options, minibars or wet bars, air conditioning, safes for laptops or valuables, dressing rooms, sofas that convert into beds where applicable, illuminated makeup mirrors in bathrooms fitted with bathtubs or hot tubs along with hairdryers.
The resort’s amenities support leisure and wellness through an open-air swimming pool complemented by a hot tub within its wellness area. Guests can utilize fitness classes available on site as well as relax in the sauna after spending time at their designated sun terrace spaces around the property. Additional conveniences include airport shuttle service, onsite parking, luggage storage at reception, housekeeping services which may be suspended upon request, elevator access to upper floors for ease of movement throughout accommodations, an on-site hair salon offering hairdressing services, hotel bar facilities paired with an executive lounge serving complimentary afternoon snacks and drinks.
Property Assets
Outdoor swimming pool
Complimentary WiFi- Reserved private parking
Temperature control
Located on the beach
Smoke-free rooms
Dive into our world by viewing the extensive photo gallery and reading through genuine guest feedback on sleephotelscancun.com.
Rooms: 425Available Dates
Your Stay Options
JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony
Room overview
.svg){kind=icon}
- Allergy-friendly,
- Iron and ironing board,
- Couch,
- Carpet flooring,
- Garbage bins,
- Garment hanging rack,
- Secure safe,
- Clothing storage or cupboard,
- Climate control,
- Sitting area,
- Infant beds,
- Convertible sofa bed,
- Work desk,
- Clothes iron,
- Clothes dryer
- Shower facilities,
- Bathtub,
- Plush bathrobe,
- Bathtub or shower,
- Extra restroom,
- Ensuite bathroom,
- Hair drying equipment,
- Bathroom tissue,
- Body wash,
- Hair conditioner,
- Hair cleanser,
- Footwear for indoors,
- Complimentary toiletries,
- Restroom
- TV with satellite channels,
- Pay-per-view television channels,
- AM/FM Radio,
- Television,
- Television with flat screen,
- Phone,
- Television with cable channels
- Tea and Coffee making facilities,
- Eating space,
- Mini refrigerator,
- Coffee maker
- Bath towels,
- Morning wake-up call,
- Clock with alarm,
- Wake-up call service/Alarm clock
- Outdoor terrace,
- Patio,
- Ocean view,
- Scenery
- Top levels reachable by lift
- CO (carbon monoxide) detector,
- Fire alarm
Size: 73 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4 
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
More information
Size: 86 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Club Level for 2 adults, 1 Bedroom Suite, Balcony
More informationSize: 89 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Ocean View Deluxe King with Balcony
Details, photos, amenitiesSize: 43 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Premium Ocean View Deluxe King with Balcony
Room overviewSize: 43 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony
Details, photos, amenitiesSize: 42 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront
Room overviewSize: 86 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Club Level for 2 adults, Presidential Suite
Room features & gallerySize: 86 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Club Level for 2 adults, 1 Bedroom Larger Suite
Room features & gallerySize: 86 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Ocean View Deluxe Double with Balcony
See full detailsSize: 43 m2
Bedroom 1 - Double bed
Number of guests: 4
Premium Ocean View Deluxe Double with Balcony
See full detailsSize: 43 m2
Bedroom 1 - Double bed
Number of guests: 4
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony
Check detailsSize: 42 m2
Bedroom 1 - Double bed
Number of guests: 4
Hotel Amenities
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
Activities
- Tennis facility
- Scuba diving
- Underwater exploration
- On-site water sports facilities
- Seaside
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Prepared lunch boxes
- Customized dietary menus (upon request)
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Relaxation and wellness center
- Body massage
- Whirlpool bath
- Turkish bath
- Indoor swimming pool
- Exterior pool
- Private beach zone
- Year-round outdoor pool
- Year-round indoor pool
- Beachside
- Sunshades
- Spa amenities
- Steam chamber
- Spa resting area
- Foot soak
- Spa and wellness packages
- Massage recliner
- Physical fitness
- Exercise classes
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
Common areas
- Garden area
- Outdoor patio
- Recreational room
- Sacred place
- Sundeck
Entertainment and family services
- Childcare/babysitting services
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Elevator
- Smoke-free property
- Climate control system
Safety & security
- Secure storage locker
- Fire detection alarms
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
Physical distancing
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a dedicated private parking area.
Check-in and Stay Policies
Check-in
- From 15:00 Until 23:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationDaily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195.
At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/eventsAt JW Marriott Cancun Resort & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at JW Marriott Cancun Resort & Spa, all special requests are subject to availability and may incur additional charges.
Contact methodsStay Impressions
Check guest reviews about JW Marriott Cancun Resort & Spa
All reviews in one place!
The resort provided excellent service with extremely courteous and friendly staff. The property was very clean, spacious, and surrounded by lush greenery. Every room offered stunning ocean views, while the pool area was described as amazing and relaxing. Food served was fresh and delicious throughout the stay. Some minor maintenance issues were noted on exterior walls needing attention.