Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Cancún 5★
- Blvd. Kukulcan, Mz 51 Hotel Zone, 77500 Cancún,
Mexico - 
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Photo Gallery: Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Information about Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Turquoize at Hyatt Ziva Cancun offers an adults-only beachfront resort experience in Cancún, featuring suites with private hot tubs on balconies and exclusive access to the resort's best seascapes. Guests enjoy butler services, VIP check-in, and all-inclusive amenities within Hyatt Ziva Cancun.
The Turquoize suites provide nearly 700 square feet of living space designed for comfort and privacy. Each suite includes a terrace with ocean views and a private bathroom equipped with floor-to-ceiling corner rainfall showers. Select accommodations offer swim-up access to semi-private infinity pools overlooking the sea or balconies with private hot tubs.
Guests have exclusive use of the rooftop infinity pool paired with the Punta Vista rooftop bar. A private elevator connects directly to Zen Spa where full body massages, manicures, sauna sessions, and wellness treatments are available. Shared spaces include a TV room and garden area, while rooms feature air conditioning, safes, coffee machines, satellite channels on TV sets, toiletries including toothbrushes and conditioner, as well as grab rails in bathrooms.
Additional services include valet parking in a designated area, airport pickup arrangements onsite, cashless transactions throughout the property plus hand sanitizer dispensers for guest use. The resort provides poolside towels along with fruit and chocolates or cookies in rooms. Towels are also available on terraces which overlook either the city or pool areas.
Why Stay Here
Complimentary WiFi
Complimentary parking
Pool for swimming
Patio
Lounge
Located on the beach
Find exclusive stays and book with ease on our specialized online reservation system at sleephotelscancun.com.
Rooms: 160Check Room Rates
Your Stay Options
Turquoize Ocean Front Master King
Amenities and photos
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- Garment hanging rack,
- Separate entryway,
- Down-filled pillow,
- Sitting area,
- Iron and ironing board,
- Clothes drying stand,
- Clothing storage or cupboard,
- Secure safe,
- Pool on the rooftop,
- Couch,
- Temperature-controlled pool,
- Clothes dryer,
- Swimming pool with a scenic view,
- Edgeless swimming pool,
- Electric fan,
- Ceramic or marble flooring,
- Work desk,
- Garbage bins,
- Noise reduction features,
- Clothes iron,
- Climate control,
- Changing room,
- Towels for the pool
- Footwear for indoors,
- Body wash,
- Shower facilities,
- Tooth cleaning brush,
- Hair conditioner,
- Ensuite bathroom,
- Complimentary toiletries,
- Bathroom tissue,
- Hair cleanser,
- Plush bathrobe,
- Hair drying equipment,
- Shower head cover,
- Restroom
- Safety deposit box for laptops,
- AM/FM Radio,
- Phone,
- Pay-per-view television channels,
- TV with satellite channels,
- Television with cable channels,
- Television,
- Television with flat screen
- Patio furniture,
- Vino or sparkling wine,
- Mini refrigerator,
- Eating space,
- Coffee maker,
- Chocolates or biscuits,
- Bottled water,
- Tea and Coffee making facilities,
- Eating table
- Clock with alarm,
- Storage lockers,
- Wake-up call service/Alarm clock,
- Bed linens,
- Morning wake-up call,
- Bath towels
- Outdoor terrace,
- Scenery,
- Swimming pool view,
- View of the garden,
- Ocean view,
- Patio,
- Urban view
- Top levels reachable by lift,
- Elevator access,
- Bathroom emergency pull cord,
- Sink at a lower height,
- Step-free shower,
- Wheelchair-accessible shower,
- Entire unit accessible for wheelchairs,
- Toilet equipped with grab bars,
- Modified bathtub
- Fire alarm,
- Emergency fire extinguisher
- Exclusive check-in and check-out at the executive lounge,
- Personal concierge assistance
Size: 65 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3 
Turquoize Ocean Front Master Double
Amenities and photosSize: 65 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Turquoize Sky Swim Up Ocean Front Master King
Expand details
Size: 65 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Turquoize Sky Swim Up Ocean Front Master Double
More information
Size: 65 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Turquoize Sky Ocean Front Master King
Details, photos, amenities
Size: 65 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Turquoize Sky Ocean Front Master Double
Check detailsSize: 65 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4
Services and Facilities
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Tennis facility
- Pool table
- Ping pong
- Underwater exploration
- On-site water sports facilities
- Equipment for tennis
- Seaside
- Temporary art exhibitions
- Themed dinner events
- Live musical performances
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Relaxation and wellness center
- Body massage
- Whirlpool bath
- Exterior pool
- Year-round outdoor pool
- Beachside
- Scenic pool
- Temperature-controlled pool
- Swim-up bar
- Beach chairs or sun loungers
- Aesthetic treatments
- Skin care services
- Hair removal services
- Cosmetic services
- Hair care treatments
- Hand grooming
- Foot grooming
- Hair trimming
- Hair dyeing
- Hair arranging
- Body care treatments
- Body exfoliation
- Body cocoon
- Spa amenities
- Steam chamber
- Spa resting area
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Cranial massage
- Palm massage
- Entire body massage
- Physical fitness
- Yoga sessions
- Exercise classes
- Fitness and spa changing rooms
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Parking structure
- Handicap-accessible parking
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Exclusive check-in/check-out
- Secure storage compartments
Common areas
- Garden area
- Outdoor patio
- Sundeck
- Common living room with TV
- Patio furniture
- Exterior fire pit
Entertainment and family services
- Sing-along activity
- Recreational personnel
- Nighttime amusement
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Elevator
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Only for adults
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Important Information for Guests
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationYour suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, all special requests are subject to availability and may incur additional charges.
Contact methodsGuest Reviews
Check guest reviews about Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
All reviews in one place!
The resort featured a wide variety of excellent restaurants and bars, including memorable dining experiences at Habaneros and La Bastille. Butler service was exceptional, with staff providing attentive and personalized care throughout the stay. The Turquoize Tower offered an adults-only atmosphere with access to a rooftop infinity pool overlooking the ocean. Grounds were meticulously maintained, and rooms were cleaned to high standards with breathtaking views. The gym was well-equipped and never overcrowded during visits.