Hyatt Ziva Cancun All-Inclusive Cancún 5★
- Blvd. Kukulcan, Manzana 51 Lote 7, 77500 Cancún,
Mexico - 
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Hyatt Ziva Cancun All-Inclusive – What to Know
Hyatt Ziva Cancun All-Inclusive is a beachfront resort located on Punta Cancun’s strip, framed by the Caribbean Sea with direct access to a white sand beach and clear-blue waters. It lies just 300 metres from Coco Bongo and 3.4 km from La Isla Shopping Mall.
The resort offers rooms featuring handcrafted furnishings with balconies that overlook either the garden, the blue sea, swaying palms, or infinity pools. Certain rooms provide direct pool access and are designated for guests aged 13 and older. Each room includes a flat-screen TV, mini bar, coffee machine, safe, wardrobe or closet, air conditioning, bathrobes and slippers in private bathrooms equipped with rainfall showers. Additional comforts include turn-down service, high-tech entertainment systems including video players, refreshment centers stocked with soft drinks plus premium beer and liquors. Select suites have seating areas with desks and offer private check-in/check-out along with personalized concierge services.
Guests can enjoy multiple cascading outdoor pools overlooking the sea including a pool bar as well as swim-up rooms in the Pyramid building. The property features tennis courts alongside an array of water sports such as diving, snorkeling and sailing directly on-site. Relaxation amenities include an oceanfront spa offering massages, holistic body treatments and hydrotherapy facilities complemented by a fitness center complete with changing rooms. A hot tub is also available onsite.
Additional services encompass banquet halls for events plus 24-hour reception support and concierge service. Guests may use sun terraces furnished for outdoor seating near gardens or terraces throughout the property while safety measures include fire extinguishers on site.
Why Stay Here
On-site parking
Housekeeping services daily
Complimentary WiFi
Gym
Pool for swimming- Lounge
Efficiently lock in your stay with our streamlined reservation process available at sleephotelscancun.com.
Rooms: 537Rates and Booking
Room Categories
King Room with Sofa Bed - Swim Up
Amenities and photos
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- Clothing storage or cupboard,
- Work desk,
- Climate control,
- Iron and ironing board,
- Allergy-friendly,
- Secure safe,
- Convertible sofa bed,
- Sitting area,
- Electrical converter
- Hair drying equipment,
- Complimentary toiletries,
- Restroom,
- Ensuite bathroom,
- Bathtub or shower
- Television with cable channels,
- AM/FM Radio,
- Video player,
- Safety deposit box for laptops,
- DVD player,
- Television,
- Phone,
- Television with flat screen
- Mini refrigerator,
- Tea and Coffee making facilities
- Clock with alarm
- Outdoor terrace
- Personal privacy curtain
Size: 45 m2
Bedroom 1 - Large bed (King size)
Number of guests: 4 
Double Room - Swim Up
Check details
Size: 45 m2
Bedroom 1 - Double bed
Number of guests: 4
Oceanfront Swim-Up Master Double Room (Adults Only)
Expand details
Size: 65 m2
Bedroom 1 - Double bed
Number of guests: 4
Master King Room - Swim Up/Oceanfront
Amenities and photos
Size: 65 m2
Bedroom 1 - Large bed (King size)
Number of guests: 3
King Room with Sofa Bed - Oceanfront
See full details
Size: 45 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Club King Room - Oceanfront
Room overview
Size: 43 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Dolphin View Master King (with Sofa Bed)
Expand detailsSize: 56 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 4
Double Room with Resort View
See full detailsSize: 45 m2
Bedroom 1 - Double bed
Number of guests: 4
Turquoize Sky Ocean Front Master King
Amenities and photosSize: 65 m2
Bedroom 1 - Large bed (King size)
Number of guests: 3
Master Double Room - Oceanfront
Room features & gallerySize: 65 m2
Bedroom 1 - Double bed
Number of guests: 4
Club Double Room - Oceanfront
Room features & gallerySize: 43 m2
Bedroom 1 - Double bed
Number of guests: 4
Master Double Room with Sofa Bed and View
Room overviewSize: 56 m2
Bedroom 1 - Double bed, Sofa bed
Number of guests: 5
Double Room - Oceanfront
Amenities and photosSize: 45 m2
Bedroom 1 - Double bed
Number of guests: 4
Club Corner Suite - Oceanfront
Check detailsSize: 101 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Master King Room - Oceanfront
More informationSize: 65 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Master Double Room - Oceanfront
Check detailsSize: 65 m2
Bedroom 1 - Double bed
Number of guests: 4
King Room with Sofa Bed and Ocean View
Amenities and photosSize: 45 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Double Room with Ocean View
Details, photos, amenitiesSize: 45 m2
Bedroom 1 - Double bed
Number of guests: 4
King Room with Sofa Bed and Resort View
Amenities and photosSize: 45 m2
Bedroom 1 - Sofa bed, Large bed (King size)
Number of guests: 4
Suite with Sofa Bed - Oceanfront
View room detailsSize: 122 m2
Bedroom 1 - Extra-large double bed (Super-king size), Sofa bed
Number of guests: 5
Facilities
General
- Car park
- Complimentary car park
- On-site parking
- Wireless internet access throughout the property
Activities
- Tennis facility
- Pool table
- Ping pong
- Underwater exploration
- On-site water sports facilities
- Equipment for tennis
- Seaside
- Live sports events (televised)
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Child-friendly buffet options
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Relaxation and wellness center
- Body massage
- Whirlpool bath
- Turkish bath
- Exterior pool
- Year-round outdoor pool
- Beachside
- Scenic pool
- Swim-up bar
- Beach chairs or sun loungers
- Sunshades
- Aesthetic treatments
- Skin care services
- Cosmetic services
- Hand grooming
- Foot grooming
- Hair trimming
- Hair dyeing
- Hair arranging
- Body care treatments
- Body exfoliation
- Body cocoon
- Spa amenities
- Steam chamber
- Spa resting area
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Entire body massage
- Massage recliner
- Physical fitness
- Fitness and spa changing rooms
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Transportation service
Reception services
- Round-the-clock reception
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
Common areas
- Garden area
- Outdoor patio
- Sundeck
- Common living room with TV
- Patio furniture
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Recreational personnel
- Children's activity group
- Nighttime amusement
- Indoor recreation space
- Outdoor play equipment for children
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
Miscellaneous
- No smoking rooms
- Rooms for families
- Elevator
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Fire detection alarms
- Surveillance cameras in shared spaces
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property offers free on-site parking facilities.
Important Information for Guests
Check-in
- From 15:00 Until 22:00 hours
Check-out
- From 07:00 Until 12:00 hours
Pets
- Pets are not permitted.
Important informationAll our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.At Hyatt Ziva Cancun All-Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hyatt Ziva Cancun All-Inclusive, all special requests are subject to availability and may incur additional charges.
Contact methodsTraveler Reviews
Check guest reviews about Hyatt Ziva Cancun All-Inclusive
All reviews in one place!
The location was excellent with beautiful beaches and spectacular views throughout the property. The resort offered modern, very clean rooms that were well maintained. Staff provided attentive, friendly, and respectful service, including superb butler assistance. Dining options were varied and consistently prepared to a high standard, especially breakfast and taco carts. Plenty of sun loungers were available by both the pool and beach areas designed for different atmospheres.
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Stay Information
What room options are available?
- King Room with Sofa Bed - Swim Up
- Double Room - Swim Up
- Oceanfront Swim-Up Master Double Room (Adults Only)
- Master King Room - Swim Up/Oceanfront
- King Room with Sofa Bed - Oceanfront
- Club King Room - Oceanfront
- Dolphin View Master King (with Sofa Bed)
- Double Room with Resort View
- Turquoize Sky Ocean Front Master King
- Master Double Room - Oceanfront
- Club Double Room - Oceanfront
- Master Double Room with Sofa Bed and View
- Double Room - Oceanfront
- Club Corner Suite - Oceanfront
- Master King Room - Oceanfront
- King Room with Sofa Bed and Ocean View
- Double Room with Ocean View
- King Room with Sofa Bed and Resort View
- Suite with Sofa Bed - Oceanfront