Kempinski Hotel Cancun Cancún 5★
- Retorno del Rey, 36, 77500 Cancún,
Mexico - 
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Information about Kempinski Hotel Cancun
Kempinski Hotel Cancun is a resort located in Cancún, offering two outdoor swimming pools, a spa, and a private beach as its main leisure highlights. Situated 18 km from the city center and just 20 minutes from Cancun International Airport, it provides convenient access to local attractions like Aquaworld.
The resort's rooms feature air conditioning and include balconies with ocean views. Each accommodation offers a safe deposit box, tea and coffee maker, work desk, mini bar, cable TV with an iPod docking station and CD player. The private bathrooms are equipped with bathtubs, bathrobes, slippers, hairdryers, and heating.
Guests can enjoy wellness facilities at the Kempinski spa including massage therapies such as neck massages along with body treatments and facials. A fitness center complements these offerings alongside a tennis court and solarium. The property also features gardens, terraces for relaxation areas outdoors, cabanas on the beach for added comfort by the sea plus a children’s playground nearby.
Dining options at Kempinski Hotel Cancun range from Asian specialties served at The Sushi Bar to Mediterranean dishes available at Fantino. Both indoor and outdoor dining spaces are accessible while cocktails are offered in the Lobby Lounge. Additional guest services include round-the-clock reception with security measures like key card access throughout guest areas as well as dry cleaning service.
Top Amenities
Lounge
Located on the beach- Reserved private parking
Pool for swimming
Accommodations for families
Smoke-free property
Indulge in elegance and coziness by securing your reservation through sleephotelscancun.com.
Rooms: 363Search Accommodation
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Club Seaside Suite
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- Wi-Fi access
- Work desk,
- Secure safe,
- Climate control
- Bathtub
- Phone
- Tea and Coffee making facilities
- Outdoor terrace,
- Scenery
Size: 82 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3 
Seaside Suite
Amenities and photos
Size: 82 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
The Presidential Suite
Details, photos, amenitiesSize: 229 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Deluxe Seafront King Room
More informationSize: 41 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Deluxe Seafront Double Room
Check detailsSize: 41 m2
Bedroom 1 - Double bed
Number of guests: 4
Deluxe Seaside King Room
Full descriptionSize: 41 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Deluxe Seaside Double Room
Room features & gallerySize: 41 m2
Bedroom 1 - Double bed
Number of guests: 4
Club Seaside King Room
Room features & gallerySize: 41 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Club Seaside Double
Room overviewSize: 41 m2
Bedroom 1 - Double bed
Number of guests: 3
Club Seafront Suite
Amenities and photosSize: 82 m2
Bedroom 1 - Large bed (King size)
Number of guests: 3
The Saasil Suite
Check detailsSize: 177 m2
Bedroom 1 - Single bed, Double bed, Extra-large double bed (Super-king size)
Number of guests: 6
Seafront Suite
View room detailsSize: 82 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Panoramic Suite
Amenities and photosSize: 82 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Club Seafront King Room
Amenities and photosSize: 41 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Club Seafront Double Room
Check detailsSize: 41 m2
Bedroom 1 - Double bed
Number of guests: 3
Guest Facilities
General
- Car park
- On-site parking
- Exclusive parking
Activities
- Tennis facility
- Golf course (within 3 kilometers)
- Equipment for tennis
- Seaside
- Temporary art exhibitions
- Cultural tours or workshops
- Culinary classes
- Live musical performances
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Child-friendly buffet options
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Tanning salon
- Relaxation and wellness center
- Body massage
- Whirlpool bath
- Exterior pool
- Private beach zone
- Year-round outdoor pool
- Beachside
- Scenic pool
- Temperature-controlled pool
- Shallow swimming area
- Beach chairs or sun loungers
- Sunshades
- Spa amenities
- Steam chamber
- Spa resting area
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Cranial massage
- Palm massage
- Entire body massage
- Physical fitness
- Yoga sessions
- Exercise classes
- Personal fitness coach
- Fitness and spa changing rooms
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Handicap-accessible parking
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Exclusive check-in/check-out
- Secure storage compartments
- Billing statement available
Common areas
- Garden area
- Outdoor patio
- Sundeck
- Patio furniture
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Children's activity group
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Climate control
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Accessible for wheelchairs
- Restroom with support rails
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Face coverings available for guests
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- On-site parking is provided, including options for private and accessible parking.
Check-in and Stay Policies
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important information-Mexican welcome drink
-Premium high-speed WiFi in guest rooms and public areas
-Use of tennis courts and rackets (1 hr)At Kempinski Hotel Cancun, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Kempinski Hotel Cancun, all special requests are subject to availability and may incur additional charges.
Contact methodsStay Impressions
Check guest reviews about Kempinski Hotel Cancun
All reviews in one place!
The hotel featured exceptionally clean and beautifully maintained facilities with classic charm. Staff were very friendly and attentive, providing excellent service throughout the stay. The location offered great access to the beach and sea, enhancing relaxation and convenience. On-site restaurants served high-quality meals that complemented the overall experience.
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Stay Details
What room options are available?
- Club Seaside Suite
- Seaside Suite
- The Presidential Suite
- Deluxe Seafront King Room
- Deluxe Seafront Double Room
- Deluxe Seaside King Room
- Deluxe Seaside Double Room
- Club Seaside King Room
- Club Seaside Double
- Club Seafront Suite
- The Saasil Suite
- Seafront Suite
- Panoramic Suite
- Club Seafront King Room
- Club Seafront Double Room