Moon Palace Cancun - All Inclusive Cancún 5★
- Carretera Cancun-Chetumal Km 340, 77500 Cancún,
Mexico - 
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About Moon Palace Cancun - All Inclusive
Moon Palace Cancun - All Inclusive is a resort located in Cancún, 15 km from the Cancun Underwater Museum, offering air-conditioned rooms with sea or garden views and direct access to private pools or terraces.
The resort’s accommodations include amenities such as double whirlpool tubs, minibars stocked with sodas, water, juices, domestic and imported beers refreshed daily, wine and liquor dispensers featuring premium brands. Rooms provide luxury toiletries including upgraded L’Occitane and CHI bath products, bathrobes, slippers, coffee makers ranging from espresso to American style, and some suites offer beach bags. Certain suites have private terraces equipped with lounge chairs and dining areas along with living rooms that include sofas or dining bar spaces. Entertainment options inside rooms feature flat-screen TVs with satellite channels or smart TVs supporting personalized streaming via Google Chromecast®, Xbox 360 on request in family connecting rooms, soundproof walls for quiet stays plus free Wi-Fi throughout.
Guests enjoy extensive leisure facilities including a large outdoor swimming pool accessible directly from some room terraces alongside an additional open-air pool elsewhere on site. The property features a private beach area for guest use as well as sports activities like mini-golf courses adjacent to the gardens where outdoor furniture is arranged around the terrace area. For fitness needs there is a fully equipped gym while relaxation can be found in the sauna or hot tub facilities offered within the resort.
Families benefit from dedicated children’s playgrounds and kids’ clubs supervised by entertainment staff providing games such as billiards and table tennis available onsite. Dining options cover American breakfast choices plus restaurants serving American Brazilian Indian cuisine, vegetarian dairy-free vegan menus are available by request ensuring diverse dietary accommodations.
Additional services include free bicycle rental enabling cycling excursions nearby along with airport transfers from Cancún International Airport just 11 km away. The front desk operates round-the-clock providing concierge assistance currency exchange key card access secure lockers daily housekeeping wake-up service iron/ironing board availability plus parking at no extra charge.
Reasons to Choose Us
Accommodations for families
Wellness and relaxation center
Outdoor swimming pool
Smoke-free rooms
Patio
Dining establishment
Set up your serene vacation by completing your online booking for a distinguished experience.
Rooms: 2130Available Dates
Room Categories
Superior Deluxe Garden View
Full description
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- Sitting area,
- Changing room,
- Secure safe,
- Work desk,
- Clothes drying stand,
- Clothing storage or cupboard,
- Garbage bins,
- Ceramic or marble flooring,
- Whirlpool tub,
- Towels for the pool,
- Noise reduction features,
- Climate control,
- Clothes iron
- Restroom,
- Bathtub or shower,
- Shower head cover,
- Tooth cleaning brush,
- Bathtub,
- Body wash,
- Footwear for indoors,
- Shower facilities,
- Complimentary toiletries,
- Hair conditioner,
- Plush bathrobe,
- Hair cleanser,
- Bathroom tissue,
- Ensuite bathroom,
- Hair drying equipment,
- Therapeutic spa bath
- Television with flat screen,
- Television,
- Television with cable channels,
- Phone
- Coffee maker,
- Wine goblets,
- Eating table,
- Chocolates or biscuits,
- Eating space,
- Vino or sparkling wine,
- Bottled water,
- Mini refrigerator,
- Tea and Coffee making facilities
- Bath towels,
- Bed linens,
- Clock with alarm,
- Physical key entry,
- Wake-up call service/Alarm clock,
- Morning wake-up call,
- Electronic key card access
- Scenery,
- Outdoor terrace
- Fire alarm
Size: 44 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2 
Superior Deluxe Garden View - Get 3 Free Nights at Punta Cana
Details, photos, amenities
Size: 90 m2
Bedroom 1 - Double bed, Extra-large double bed (Super-king size)
Number of guests: 4
Junior Suite
Details, photos, amenities
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Deluxe Ocean View - Kids & Teens Free
More informationSize: 44 m2
Bedroom 1 - Double bed
Number of guests: 4
Superior Honeymoon Suite - Kind Size Bed
Expand detailsSize: 44 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Deluxe Garden View - Kids & Teens Free
Room features & gallerySize: 44 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Superior Family Suite Garden View - Kids & Teens Free
More informationSize: 90 m2
Bedroom 1 - Double bed, Extra-large double bed (Super-king size)
Number of guests: 6
Swim Up Suite Garden View - Kids & Teens Free
Amenities and photosSize: 44 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Superior Governor One Bedroom Suite Ocean View - King Size Bed
Room features & gallerySize: 90 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
View room detailsSize: 212 m2
Bedroom 1 - Double bed
Bedroom 2 - Extra-large double bed (Super-king size)
Number of guests: 6
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free
Amenities and photosSize: 86 m2
Bedroom 1 - Double bed
Bedroom 2 - Extra-large double bed (Super-king size)
Number of guests: 6
Property Features
General
- Car park
- Complimentary car park
- Exclusive parking
Activities
- Tennis facility
- Golf course (within 3 kilometers)
- Angling
- Pool table
- Ping pong
- Biking
- Scuba diving
- Underwater exploration
- Miniature golf
- On-site water sports facilities
- Aquatic amusement park
- Equipment for tennis
- Seaside
- Live musical performances
- Live sports events (televised)
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Child-friendly buffet options
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Relaxation and wellness center
- Whirlpool bath
- Exterior pool
- Private beach zone
- Year-round outdoor pool
- Beachside
- Communal bath
- Swim-up bar
- Beach chairs or sun loungers
- Sunshades
- Steam chamber
- Yoga sessions
- Personal fitness coach
- Fitness and spa changing rooms
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Secure storage compartments
Common areas
- Garden area
- Outdoor patio
- Recreational room
- Sacred place
- Sundeck
- Common living room with TV
- Patio furniture
- Designated picnic spot
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Recreational personnel
- Dance club/Disc jockey
- Children's activity group
- Nighttime amusement
- Tabletop games and brainteasers
- Indoor recreation space
- Outdoor play equipment for children
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
Shops
- Hair salon and beauty parlor
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Noise-reducing rooms
- Climate control system
- Assigned smoking zone
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Fire detection alarms
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Availability of first aid kits
- Connection to healthcare professionals
Physical distancing
- Smartphone application for in-room services
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Complimentary parking!
- Free parking is provided along with a dedicated private parking area.
Property Rules
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationGuests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.At Moon Palace Cancun - All Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Moon Palace Cancun - All Inclusive, all special requests are subject to availability and may incur additional charges.
Contact methodsProperty Reviews
Check guest reviews about Moon Palace Cancun - All Inclusive
All reviews in one place!
Large swimming pools and many restaurants provide plenty of options. Food at all locations is excellent. The convenience of a bracelet door key and golf carts for transport adds ease. Staff are friendly and helpful. Access to order food at the pool is available. The Caribbean weather complements outdoor activities well.