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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Cancún 4★

  • Boulevard Kulkulkan Km 11.5, 77500 Cancún, Mexico - View on map
8.5 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Resort
Reserve

Information about Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a family-friendly beachfront resort in Cancún offering direct views of the Caribbean Sea alongside personalized service and all-inclusive amenities.

Guest accommodations range from spacious double rooms to suites, many featuring balconies or terraces with sea or garden views. Each room includes air conditioning, flat-screen TVs with satellite channels, minibars, tea and coffee makers, safes, and bathrooms equipped with marble fixtures and showers. Certain suites offer hot tubs and pool views for added comfort.

The resort features two swimming pools including an outdoor pool with a sun terrace. Guests can enjoy recreational activities such as scuba diving, snorkeling, mini golf, and access to the on-site water park. Children’s clubs cater to younger guests while daily entertainment programs provide options for all ages. Dining is available through five distinct restaurants along with themed culinary nights.

Additional amenities include a fitness center, beauty treatments including hair care services and professional massages focusing on neck and foot areas. The property provides concierge services at the front desk along with 24-hour reception support. Complimentary snacks and drinks are served in the executive lounge during evening hours while guests can also use safety deposit boxes available onsite.

Experience how convenient it is to book a stay here, with our user-friendly online reservation system at sleephotelscancun.com.

Rooms: 456

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Rooms and Apartments

Standard 2 double beds

Amenities and photos
Details and photos
Room Amenities
  • Electric fan,
  • Climate control,
  • Sitting area,
  • Power outlet near the bed,
  • Pillow without feathers,
  • Work desk,
  • Clothes iron,
  • Secure safe
Bathroom
  • Bathroom tissue,
  • Hair drying equipment,
  • Ensuite bathroom,
  • Shower facilities,
  • Body wash,
  • Restroom,
  • Hair cleanser,
  • Complimentary toiletries
Media & Technology
  • Television with flat screen,
  • Television,
  • Phone
Food & Drink
  • Patio furniture,
  • Mini refrigerator,
  • Bottled water,
  • Tea and Coffee making facilities
Services & Extras
  • Morning wake-up call,
  • Electronic key card access,
  • Clock with alarm
Outdoor & View
  • View of the garden,
  • Scenery
Safety & security
  • Fire alarm

Standard 1 King Bed

More information
Details and photos

Junior Suite 2 Double Beds

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Details and photos

Junior Suite 1 King Bed

More information
Details and photos

Junior Suite 1 King Bed Ocean View

Full description
Details and photos

Junior Suite 2 Double Beds Ocean View

Room features & gallery
Details and photos

Family Junior Suite, 1 King, 1 Bunk and Trundle Bed

Details, photos, amenities
Details and photos

Junior Suite 1 King Bed, Ocean Front

Room overview
Details and photos

Junior Suite 2 Double Beds, Ocean Front

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Details and photos

Deluxe Junior Suite Ocean View King

Full description
Details and photos

Deluxe Junior Suite King Lagoonview

Full description
Details and photos

Deluxe Junior Suite King Lagoonview

Details, photos, amenities
Details and photos

Deluxe Junior Suite Double Lagoonview

Full description
Details and photos

Junior Suite King Beachfront

Amenities and photos
Details and photos

Junior Suite Double Beachfront

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Details and photos

Master Suite King

Room overview
Details and photos

Junior Suite 1 King Bed, Beachfront Infinity Swim Up

Room features & gallery
Details and photos

Master Suite One Bedroom, 1 King Bed, Ocean View

Room overview
Details and photos

Sun Club Master Suite Ocean Front King

Room overview
Details and photos

Presidential Suite 1 King Bed

Full description
Details and photos

Junior Suite King Accessible

Full description
Details and photos

Junior Suite Double Accessible

Amenities and photos
Details and photos

Hotel Amenities

General

General

  • Car park
  • Complimentary car park
  • On-site parking
  • Exclusive parking
Activities

Activities

  • Aquatic amusement park
  • Seaside
  • Film screening evenings
  • Themed dinner events
  • Culinary classes
  • Live musical performances
  • Group exercise classes
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Refreshment stand
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Exterior pool
  • Year-round outdoor pool
  • Beachside
  • Water slides
  • Scenic pool
  • Swim-up bar
  • Shallow swimming area
  • Beach chairs or sun loungers
  • Aesthetic treatments
  • Skin care services
  • Cosmetic services
  • Hair care treatments
  • Hand grooming
  • Body care treatments
  • Spa amenities
  • Spa resting area
  • Spa and wellness packages
  • Back rub
  • Cervical massage
  • Feet massage
  • Physical fitness
  • Yoga sessions
  • Exercise classes
  • Children's pool
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Vehicle rental
  • Shuttle service (extra fee)
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
Common areas

Common areas

  • Outdoor patio
  • Recreational room
  • Sacred place
  • Sundeck
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Playground for children
  • Recreational personnel
  • Children's activity group
  • Nighttime amusement
  • Indoor recreation space
  • Outdoor play equipment for children
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
Safety & security

Safety & security

  • Secure storage locker
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with both standard and free WiFi options.

Parking

  • Complimentary parking!
  • The property offers free on-site parking, including a dedicated private parking area.

Property Rules

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

The minimum age to stay in Junior Suite 1 King Bed, Beachfront Infinity Swim Up is 13 years.

Please note that use of room service delievery will incur an additional charge of $10 USDAt Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Property Reviews

Check guest reviews about Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
All reviews in one place!

Sarah 05 - 2025
9/10

Poolside 24 hr snack and taco stations add convenience. Two pools and a kids pool with ramps for strollers make it family-friendly. Walking distance to local markets, mall, and beach is great. Buffet dining area and VIP lounge offer variety. Chai latte available on site.

ℹ) Reviews represent the subjective opinions of users, not sleephotelscancun.com, and may differ from our assessment of Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

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Questions and Answers

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Yes, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt has a pool.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide luggage storage?

Yes, luggage storage is available.

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