Hacienda de Castilla Cancún 3★
- Calle 17 Norte Mza. 23 Lotes 9 al 14, SM 64, 77524 Cancún,
Mexico - 
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Property Info: Hacienda de Castilla
Hacienda de Castilla is a 3-star hotel located in Cancún offering air-conditioned rooms with free Wi-Fi and private parking, complemented by an outdoor swimming pool with pool views. Guests can enjoy meals at the on-site restaurant or drinks at the bar.
Each room features two double beds, a flat-screen TV with satellite and pay-per-view channels, a desk, and a safety deposit box. The private bathrooms include walk-in showers, hairdryers, free toiletries, and some units have patios overlooking the inner courtyard. Non-smoking rooms are available on the ground floor, upper floors are accessible only by stairs.
Guests benefit from amenities such as a children's section in the pool area, garden and terrace spaces furnished for relaxation, billiards facilities, board games and puzzles. Services include room service, concierge assistance, a 24-hour front desk, wake-up calls, laundry equipment including an iron and trouser press. A paid airport shuttle service is offered along with complimentary bottled water in rooms.
Reasons to Choose Us
Smoke-free rooms
Lounge
Pool for swimming
Complimentary WiFi
Pet-friendly
Car park
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Rooms: 5Select Dates
Choose a Room
Standard Twin Room
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- Climate control,
- Clothing storage or cupboard,
- Cleaning supplies,
- Clothes iron,
- Work desk,
- Iron and ironing board,
- Gradually sloping pool entry,
- Pillow without feathers,
- Trousers press,
- Small dipping pool,
- Power outlet near the bed,
- Secure safe,
- Towels for the pool,
- Ceramic or marble flooring
- Hair cleanser,
- Restroom,
- Hair drying equipment,
- Bathroom tissue,
- Tooth cleaning brush,
- Ensuite bathroom,
- Shower facilities,
- Bathtub or shower,
- Complimentary toiletries,
- Extra restroom
- Television,
- Television with cable channels,
- Phone,
- Television with flat screen,
- Pay-per-view television channels,
- TV with satellite channels
- Bottled water,
- Eating table,
- Eating space
- Bed linens,
- Morning wake-up call,
- Wake-up call service/Alarm clock,
- Bath towels,
- Physical key entry
- Scenery,
- Peaceful street view,
- View of inner courtyard,
- Swimming pool view,
- Outdoor patio
- Whole unit situated on the ground level,
- Step-free shower,
- Top levels reachable solely by staircase
- Emergency fire extinguisher
- Individual air conditioning in guest rooms
- Hand sanitizer provided
Size: 16 m2
Bedroom 1 - Double bed
Number of guests: 4 
Services
General
- Car park
- Animals permitted
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Pool table
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Prepared lunch boxes
- Wine and champagne
- Fresh fruit
Pool and wellness
- Exterior pool
- Year-round outdoor pool
- Communal bath
- Beach chairs or sun loungers
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Parking structure
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Travel information desk
- Baggage holding area
- Personalized guest services
- Billing statement available
Common areas
- Patio furniture
Entertainment and family services
- Tabletop games and brainteasers
Cleaning services
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Physical key entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property provides free on-site parking, including both private parking and a parking garage.
Property Rules
Check-in
- From 15:00 Until 00:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationPlease note that a "$79.00 MXN" environmental fee will be charged upon arrival.
Groups generated on this platform and/or hidden groups through different agencies, a charge of $250.00 MXN per room per night will be made at the time of check-in.
Contact methodsStay Impressions
Check guest reviews about Hacienda de Castilla
All reviews in one place!
The room was very clean, big, and had A/C with a swimming pool on site. The restaurant had many food options including arrachera dish and breakfast with variety while the staff at the bar and restaurant were lovely and friendly.
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Stay Information
What room options are available?
- Standard Twin Room