Hotel Xbalamqué & Spa Cancún Centro 3★
- Avenida Yaxchilan 31, 77500 Cancún,
Mexico - 
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Hotel Xbalamqué & Spa Cancún Centro – General Info
Hotel Xbalamqué & Spa Cancún Centro is located in central Cancún, just 500 metres from the city’s ADO Bus Station and a short drive from the Hotel Zone and Cancún International Airport. Its main feature is a Mayan-style design combined with leisure facilities including an outdoor pool and spa.
The air-conditioned rooms provide cable TV, a flat-screen television, a minibar, and work desk. Each room includes a private bathroom with shower, soap, conditioner, bathrobe, and towels. Guests enter their rooms via private entrances on upper floors accessible only by stairs. Some suites offer separate living rooms alongside bedrooms.
Leisure amenities include an open-air swimming pool with sun loungers on the sun terrace and lounge area. The hotel features gardens surrounding common spaces where guests can relax near the fire pit or take advantage of classic massage services at the wellness spa. Free Wi-Fi is available throughout the building.
Additional services include an on-site bar named 4 Elementos serving drinks and snacks with room service options, concierge support, tourist information desk, car rental facility, key access system, wake-up calls, hand sanitizer dispensers in dining areas, strict no-smoking policy across all premises, suspended housekeeping upon request, individual temperature control within rooms, pool towels provided for guest convenience.
Key Advantages
Smoke-free rooms
Lounge
Patio
Complimentary WiFi
Pool for swimming
Dining establishment
We invite you to come and visit, and experience a place where hospitality meets comfort.
Rooms: 93Select Dates
Available Accommodation Options
Double Room with Two Double Beds
Details, photos, amenities
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- Clothing storage or cupboard,
- Ceramic or marble flooring,
- Climate control,
- Separate entryway,
- Work desk,
- Garbage bins
- Shower facilities,
- Body wash,
- Hair cleanser,
- Ensuite bathroom,
- Bathroom tissue,
- Restroom,
- Complimentary toiletries
- Television with cable channels,
- Television
- Bath towels,
- Physical key entry,
- Morning wake-up call
- Individual air conditioning in guest rooms
Size: 36 m2
Bedroom 1 - Double bed
Number of guests: 4 
Double Room
Expand detailsSize: 28 m2
Bedroom 1 - Double bed
Number of guests: 2
Deluxe Suite
Room features & gallerySize: 42 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Facilities
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Refreshment stand
Pool and wellness
- Steam room
- Relaxation and wellness center
- Body massage
- Exterior pool
- Year-round outdoor pool
- Aesthetic treatments
- Hair care treatments
- Hair trimming
- Hair dyeing
- Hair arranging
- Spa amenities
- Spa resting area
- Spa and wellness packages
- Fitness and spa changing rooms
- Pool for swimming
- Swimming facility
Transport
- Vehicle rental
Reception services
- Round-the-clock reception
- Travel information desk
- Baggage holding area
- Personalized guest services
Common areas
- Garden area
- Outdoor patio
- Sundeck
- Patio furniture
- Exterior fire pit
Entertainment and family services
- Sing-along activity
- Nighttime amusement
Cleaning services
- Everyday cleaning service
Miscellaneous
- No smoking rooms
- Elevator
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Physical key entry
Safety & security
- Secure storage locker
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Details about parking facilities are not available.
Guest Regulations
Check-in
- From 15:00 Until 18:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationPlease note that breakfast included rates do not include children's breakfast. An additional fee applies.
Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.At Hotel Xbalamqué & Spa Cancún Centro, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Xbalamqué & Spa Cancún Centro, all special requests are subject to availability and may incur additional charges.
In case of early departure, Hotel Xbalamqué & Spa Cancún Centro will charge the full amount for your stay.
Parking at Hotel Xbalamqué & Spa Cancún Centro is subject to availability due to limited spaces.
Hotel Xbalamqué & Spa Cancún Centro is situated in a busy area, and noise may be experienced.
At Hotel Xbalamqué & Spa Cancún Centro, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methodsReviews and Ratings
Check guest reviews about Hotel Xbalamqué & Spa Cancún Centro
All reviews in one place!
The hotel featured a quirky Mayan theme and spacious rooms with large comfortable beds. Staff were friendly, accommodating, and provided daily room service without disturbance from ongoing upgrades. The location was close to markets, restaurants, banks, and a family-friendly park with a food court. Wi-Fi was strong in suites near reception but weak in distant cheaper rooms. A sister pool nearby was available during temporary construction on-site.