- Calle 5 Alcatraces 49, 77500 Cancún,
Mexico - 
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Gallery La casa los alcatraces: See us up close!
Highlights
Airport shuttle
Daily housekeeping
Non-smoking throughout
24-hour front desk
Air conditioning
Pets allowed
Airport shuttleDaily housekeepingNon-smoking throughout24-hour front deskAir conditioningPets allowedAttractively set in Cancún, La casa los alcatraces features a continental breakfast and free WiFi. This 4-star hotel offers a concierge service and a tour desk. The accommodation offers a 24-hour front desk, a business centre and currency exchange for guests.
Popular points of interest near the hotel include Cancun Bus Station, Cancun Government Palace and Cristo Rey Church. Cancún International Airport is 15 km from the property, and the property offers a paid airport shuttle service.
La casa los alcatraces offers dry cleaning services. An airport transfer can be booked on-site for a surcharge. Airport transfer is available upon request. The staff can issue an invoice for your stay. Braille guidance for visually impaired guests is available.
Free toiletries have been left in the bathroom at La casa los alcatraces for you. A microwave has been provided in the room. The room is fitted with a fan. The living area has heating. Towels are provided in the bathroom.
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Rooms: 8What is near La casa los alcatraces?: Suites Cancun Center (79 m), Nomads Party Hotel (89 m), The Quetzal (107 m), Casa cocal (116 m), The Boat House Cancun (119 m),
Rooms at La casa los alcatraces
Deluxe Double Room
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- Fan
- Air conditioning
- Heating
- Wake-up service
- Hairdryer
- Towels
- Free toiletries
- Private bathroom
- Shower
- Toilet
- Toilet paper
- Flat-screen TV
- Tea/Coffee maker
- Microwave
- Desk
- Wardrobe or closet
Bedroom 1 – Double bed
Max persons: 4 
Facilities
General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Heating
- Allergy-free room
- Non-smoking throughout
- Air conditioning
Services
- 24-hour front desk
- Airport shuttle
- Business centre
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/check-out
- Currency exchange
- Car hire
- Tour desk
- Luggage storage
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Trouser press
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor furniture
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Higher level toilet
- Lower bathroom sink
- Emergency cord in bathroom
- Visual aids: Braille
- Visual aids: Tactile signs
- Auditory guidance
Transport
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
Entertainment and family services
- Board games/puzzles
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Internet
- Free WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Details about parking facilities are not available.
Policies
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Check-in
- From 15:00 Until 23:30 hours
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Check-out
- From 06:00 Until 11:00 hours
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Pets
- Pets are permitted, with the possibility of an additional fee.
Check-in
- From 15:00 Until 23:30 hours
Check-out
- From 06:00 Until 11:00 hours
Pets
- Pets are permitted, with the possibility of an additional fee.
Location and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
No, the property does not offer dining options.
Yes, laundry service is available.
Yes, Internet access is provided.
Yes, the property is wheelchair accessible.
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