Moon Palace Nizuc - All Inclusive Cancún 5★
- Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500, Mexico, 77500 Cancún,
Mexico - 
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Property Info: Moon Palace Nizuc - All Inclusive
Moon Palace Nizuc - All Inclusive is a 5-star resort in Cancún offering all-inclusive accommodation with leisure amenities including a spa centre, outdoor pool, water park, and a water slide by the pool.
The resort features double rooms equipped with air conditioning and sea or garden views. Each room includes a hot tub, flat-screen TV with cable channels, minibar, tea and coffee maker, seating area, and balcony. Private bathrooms provide showers along with free toiletries such as shampoo and soap. Rooms come furnished with non-feather pillows, slippers, desks for work purposes, safes for valuables, towels, hairdryers, clothes drying racks, and outdoor furniture.
Guests can enjoy buffet breakfast served onsite or delivered to their rooms. Dining options include an on-site restaurant and bar where wine and champagne are available. The property offers additional services like 24-hour reception with currency exchange and airport shuttle bookings. Fitness enthusiasts have access to the fitness centre while relaxation facilities include massage appointments available at reception along with a solarium and hot tubs within the wellness area. Free Wi-Fi is accessible throughout the resort alongside live sports broadcasts for entertainment.
Property Overview
Complimentary WiFi
On-site parking- Outdoor swimming pool
Airport transportation
Temperature control
Patio
Confirm your booking at sleephotelscancun.com, where we offer an extensive catalog of lodging choices, visual tours of the facilities, and trusted guest opinions.
Rooms: 677Check Room Rates
Accommodation Offer
Superior Deluxe Garden View - Kids & Teens Free
Expand details- Ceramic or marble flooring,
- Cleaning supplies,
- Secure safe,
- Sitting area,
- Whirlpool tub,
- Clothes iron,
- Pillow without feathers,
- Work desk,
- Allergy-friendly,
- Climate control,
- Clothes drying stand
- Ensuite bathroom,
- Bathtub or shower,
- Hair cleanser,
- Shower head cover,
- Shower facilities,
- Hair drying equipment,
- Complimentary toiletries,
- Body wash,
- Tooth cleaning brush,
- Footwear for indoors,
- Hair conditioner,
- Bathroom tissue,
- Restroom
- Safety deposit box for laptops,
- Television with cable channels,
- Television with flat screen,
- Phone
- Mini refrigerator,
- Coffee maker,
- Tea and Coffee making facilities,
- Chocolates or biscuits,
- Vino or sparkling wine,
- Bottled water
- Wake-up call service/Alarm clock,
- Bath towels,
- Morning wake-up call,
- Bed linens,
- Clock with alarm
- Scenery,
- View of the garden,
- Outdoor terrace
- Top levels reachable by lift
- Fire alarm
- Hand sanitizer provided
- Complimentary access to the fitness center
Size: 45 m2
Bedroom 1 - Double bed
Number of guests: 4 
Superior Deluxe Ocean View - Kids & Teens Free
Details, photos, amenitiesSize: 45 m2
Bedroom 1 - Double bed
Number of guests: 4
Superior Deluxe Ocean Front - Kids & Teens Free
Room overviewSize: 45 m2
Bedroom 1 - Double bed
Number of guests: 4
Superior Honeymoon Suite Ocean Front - King Size Bed
See full detailsSize: 45 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Superior Governor Suite Ocean View - King Size Bed
See full detailsSize: 90 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Superior Family Suite Garden View - Kids & Teens Free
Check detailsSize: 90 m2
Bedroom 1 - Double bed, Extra-large double bed (Super-king size)
Number of guests: 6
Services
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
Activities
- Tennis facility
- Golf course (within 3 kilometers)
- Pool table
- Paddling in a canoe
- Biking
- Underwater exploration
- Miniature golf
- On-site water sports facilities
- Aquatic amusement park
- Equipment for tennis
- Seaside
- Film screening evenings
- Guided bicycle tours
- Themed dinner events
- Culinary classes
- Live musical performances
- Live sports events (televised)
- Group exercise classes
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Child-friendly buffet options
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Gymnasium
- Tanning salon
- Relaxation and wellness center
- Body massage
- Whirlpool bath
- Exterior pool
- Private beach zone
- Year-round outdoor pool
- Beachside
- Communal bath
- Water slides
- Scenic pool
- Swim-up bar
- Beach chairs or sun loungers
- Sunshades
- Aesthetic treatments
- Skin care services
- Hair removal services
- Cosmetic services
- Hair care treatments
- Hand grooming
- Foot grooming
- Hair trimming
- Hair dyeing
- Hair arranging
- Body care treatments
- Body exfoliation
- Body cocoon
- Spa amenities
- Steam chamber
- Spa resting area
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Cranial massage
- Palm massage
- Entire body massage
- Physical fitness
- Yoga sessions
- Exercise classes
- Personal fitness coach
- Fitness and spa changing rooms
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Airport transportation
- Vehicle rental
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Handicap-accessible parking
- Airport pick-up service
- Airport drop-off service
- Transportation service
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Secure storage compartments
- Billing statement available
Common areas
- Garden area
- Outdoor patio
- Recreational room
- Sacred place
- Sundeck
- Common living room with TV
- Patio furniture
- Designated picnic spot
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Recreational personnel
- Dance club/Disc jockey
- Children's activity group
- Nighttime amusement
- Tabletop games and brainteasers
- Indoor recreation space
- Outdoor play equipment for children
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Shops
- Hair salon and beauty parlor
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Noise-reducing rooms
- Climate control
- Climate control system
- Assigned smoking zone
- Accessible for wheelchairs
- Restroom with support rails
- Elevated toilet
- Lowered washbasin in bathroom
- Physical key entry
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with both standard and free WiFi options.
Parking
- Complimentary parking!
- The facility offers free on-site parking with dedicated private and accessible parking areas.
Guest Guidelines
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationAt Moon Palace Nizuc - All Inclusive, the name on the credit card used for booking must match the guest staying at the property.
Please note that the guest who made the booking must also be present at check-in.At Moon Palace Nizuc - All Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Moon Palace Nizuc - All Inclusive, all special requests are subject to availability and may incur additional charges.
Contact methodsGuest Reviews
Check guest reviews about Moon Palace Nizuc - All Inclusive
All reviews in one place!
The hotel featured beautifully decorated lobbies and a variety of delicious dining options. The property was huge and maintained in excellent condition, with friendly staff speaking both English and Spanish. Rooms were spacious and clean, suitable for families. Food service, including room service, was highly praised for quality and care. Golf carts were available for convenient transportation around the grounds.