Dreams Natura Resort & Spa - All Inclusive Cancún 5★
- SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, 77500 Cancún,
Mexico - 
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Real Photos of Dreams Natura Resort & Spa - All Inclusive
About the property: Dreams Natura Resort & Spa - All Inclusive
Dreams Natura Resort & Spa - All Inclusive in Cancún offers guests an all-inclusive experience with direct access to a water park and outdoor swimming pool, complemented by extensive leisure facilities including a fitness centre, spa, and tennis courts.
The resort features air-conditioned suites equipped with flat-screen TVs offering streaming services, minibars, tea and coffee makers, safety deposit boxes, and balconies or terraces with views of the garden, pool, or sea. Bathrooms include walk-in showers with free toiletries. Some suites provide private pools or hot tubs on furnished balconies. Family rooms are available along with hypoallergenic amenities for allergy sufferers. Select accommodations offer direct pool access and exclusive Preferred Club benefits such as private check-in/out via an executive lounge.
On-site amenities include a kids' club and playground alongside billiards and table tennis facilities. The spa offers full body massages, pedicures, phototherapy treatments and yoga classes within its wellness area. Guests enjoy buffet or American breakfast options plus personalized concierge service throughout their stay. Security measures include 24-hour security presence along with smoke detectors and alarm systems. Free parking is provided on site.
Key Advantages
Complimentary parking
Located on the beach
Smoke-free rooms
Temperature control
Housekeeping services daily
Outdoor swimming pool
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Rooms: 602Rates and Booking
Your Stay Options
Junior Suite Tropical View
Expand details- Couch,
- Allergy-friendly pillow,
- Secure safe,
- Work desk,
- Allergy-friendly,
- Clothes iron,
- Iron and ironing board,
- Cleaning supplies,
- Sitting area,
- Infant beds,
- Convertible sofa bed,
- Ceramic or marble flooring,
- Towels for the pool,
- Climate control,
- Electric fan,
- Insect screen,
- Garment hanging rack,
- Clothing storage or cupboard,
- Garbage bins,
- Pillow without feathers,
- Power outlet near the bed
- Hair cleanser,
- Tooth cleaning brush,
- Hair conditioner,
- Ensuite bathroom,
- Bathtub or shower,
- Hair drying equipment,
- Bathroom tissue,
- Restroom,
- Complimentary toiletries,
- Body wash,
- Shower facilities
- AM/FM Radio,
- Television with flat screen,
- Portable Wi-Fi device,
- Television with cable channels,
- Television,
- Phone,
- Safety deposit box for laptops,
- On-demand streaming service (e.g. Netflix)
- Patio furniture,
- Tea and Coffee making facilities,
- Mini refrigerator,
- Coffee maker,
- Bottled water
- Bath towels,
- Bed linens,
- Clock with alarm,
- Wake-up call service/Alarm clock,
- Electronic key card access,
- Physical key entry
- Outdoor terrace,
- Patio,
- Scenery,
- View of inner courtyard,
- View of the garden
- Window in room
- Step-free shower,
- Elevator access,
- Top levels reachable by lift,
- Whole unit situated on the ground level
- Fire alarm
Size: 52 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4 
Junior Suite Tropical View - Double Beds
Check detailsSize: 52 m2
Bedroom 1 - Double bed
Number of guests: 4
Junior Suite Partial Ocean View
View room detailsSize: 52 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Junior Suite Partial Ocean View - Double Beds
Check detailsSize: 52 m2
Bedroom 1 - Double bed
Number of guests: 4
Junior Suite with Ocean View
Amenities and photosSize: 52 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Junior Suite Ocean View - Double Beds
Room overviewSize: 52 m2
Bedroom 1 - Double bed
Number of guests: 4
Junior Suite Swim Out
See full detailsSize: 52 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Junior Suite Swim Out - Double Beds
Room features & gallerySize: 52 m2
Bedroom 1 - Double bed
Number of guests: 3
Preferred Club Junior Suite Partial Ocean View
Amenities and photosSize: 60 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Preferred Club Junior Suite Ocean View
Check detailsSize: 52 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Preferred Club Junior Suite Ocean View - Double Beds
View room detailsSize: 52 m2
Bedroom 1 - Double bed
Number of guests: 4
Preferred Club Junior Suite Swim Out
Room features & gallerySize: 52 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
Preferred Club Junior Suite Swim Out - Double Beds
More informationSize: 52 m2
Bedroom 1 - Double bed
Number of guests: 3
Preferred Club Master Suite Ocean View
Details, photos, amenitiesSize: 86 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Preferred Club Ocean Front Double
Room features & gallerySize: 52 m2
Bedroom 1 - Double bed
Number of guests: 4
Preferred Club Master Suite Ocean Front
More informationSize: 86 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 4
Family Junior Suite Ocean View
Check detailsSize: 99 m2
Bedroom 1 - Double bed, Extra-large double bed (Super-king size), Sofa bed
Number of guests: 6
Preferred Club Family Suite Ocean View
Details, photos, amenitiesSize: 99 m2
Bedroom 1 - Double bed, Extra-large double bed (Super-king size), Sofa bed
Number of guests: 6
Facilities
General
- Car park
- Animals permitted
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Tennis facility
- Pool table
- Ping pong
- Underwater exploration
- On-site water sports facilities
- Aquatic amusement park
- Equipment for tennis
- Seaside
- Film screening evenings
- Themed dinner events
- Cultural tours or workshops
- Culinary classes
- Live musical performances
- Live sports events (televised)
- Group exercise classes
- Social game of bingo
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Grilling amenities
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Child-friendly buffet options
- Wine and champagne
- Fresh fruit
- On-site coffee shop
Pool and wellness
- Steam room
- Gymnasium
- Relaxation and wellness center
- Body massage
- Exterior pool
- Year-round outdoor pool
- Beachside
- Water slides
- Pool play equipment
- Edgeless pool
- Scenic pool
- Temperature-controlled pool
- Swim-up bar
- Shallow swimming area
- Beach chairs or sun loungers
- Sunshades
- Enclosed pool area
- Aesthetic treatments
- Skin care services
- Hair removal services
- Cosmetic services
- Hair care treatments
- Hand grooming
- Foot grooming
- Hair trimming
- Hair dyeing
- Hair arranging
- Body care treatments
- Body exfoliation
- Phototherapy
- Spa amenities
- Steam chamber
- Spa resting area
- Foot soak
- Spa and wellness packages
- Back rub
- Massage for couples
- Entire body massage
- Massage recliner
- Physical fitness
- Yoga sessions
- Exercise classes
- Personal fitness coach
- Fitness and spa changing rooms
- Children's pool
- Pool for swimming
- Swimming facility
Transport
- Vehicle rental
- Parking structure
- Handicap-accessible parking
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
- Exclusive check-in/check-out
- Billing statement available
Common areas
- Garden area
- Outdoor patio
- Recreational room
- Sundeck
- Patio furniture
Entertainment and family services
- Childcare/babysitting services
- Playground for children
- Sing-along activity
- Recreational personnel
- Dance club/Disc jockey
- Children's activity group
- Nighttime amusement
- Indoor recreation space
- Outdoor play equipment for children
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
Shops
- Hair salon and beauty parlor
- Convenience store within the premises
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Hypoallergenic room
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Accessible for wheelchairs
- Restroom with support rails
- Elevated toilet
- Physical key entry
- Electronic key card entry
Safety & security
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Smartphone application for in-room services
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Terms of Stay
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important information· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.
· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.At Dreams Natura Resort & Spa - All Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Dreams Natura Resort & Spa - All Inclusive, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Dreams Natura Resort & Spa - All Inclusive, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
In case of early departure, Dreams Natura Resort & Spa - All Inclusive will charge the full amount for your stay.
Contact methodsVerified Reviews
Check guest reviews about Dreams Natura Resort & Spa - All Inclusive
All reviews in one place!
The staff were consistently courteous and friendly throughout the stay. The rooms were clean with nice views, though some showed signs of mildew due to ventilation issues. Food options included Italian, Chinese, Mexican, and French cuisines that were well received. Facilities remained clean and well maintained during the visit. Limited availability of sun loungers was noted despite early attempts to secure them.