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Dreams Natura Resort & Spa - All Inclusive Cancún 5★

  • SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, 77500 Cancún, Mexico - View on map
8.0 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Resort
Reserve

About the property: Dreams Natura Resort & Spa - All Inclusive

Dreams Natura Resort & Spa - All Inclusive in Cancún offers guests an all-inclusive experience with direct access to a water park and outdoor swimming pool, complemented by extensive leisure facilities including a fitness centre, spa, and tennis courts.

The resort features air-conditioned suites equipped with flat-screen TVs offering streaming services, minibars, tea and coffee makers, safety deposit boxes, and balconies or terraces with views of the garden, pool, or sea. Bathrooms include walk-in showers with free toiletries. Some suites provide private pools or hot tubs on furnished balconies. Family rooms are available along with hypoallergenic amenities for allergy sufferers. Select accommodations offer direct pool access and exclusive Preferred Club benefits such as private check-in/out via an executive lounge.

On-site amenities include a kids' club and playground alongside billiards and table tennis facilities. The spa offers full body massages, pedicures, phototherapy treatments and yoga classes within its wellness area. Guests enjoy buffet or American breakfast options plus personalized concierge service throughout their stay. Security measures include 24-hour security presence along with smoke detectors and alarm systems. Free parking is provided on site.

Reserve your dream retreat effortlessly with our online system – your idyllic vacation is a mere click away at sleephotelscancun.com.

Rooms: 602

Rates and Booking

Your Stay Options

Junior Suite Tropical View

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Room Amenities
  • Couch,
  • Allergy-friendly pillow,
  • Secure safe,
  • Work desk,
  • Allergy-friendly,
  • Clothes iron,
  • Iron and ironing board,
  • Cleaning supplies,
  • Sitting area,
  • Infant beds,
  • Convertible sofa bed,
  • Ceramic or marble flooring,
  • Towels for the pool,
  • Climate control,
  • Electric fan,
  • Insect screen,
  • Garment hanging rack,
  • Clothing storage or cupboard,
  • Garbage bins,
  • Pillow without feathers,
  • Power outlet near the bed
Bathroom
  • Hair cleanser,
  • Tooth cleaning brush,
  • Hair conditioner,
  • Ensuite bathroom,
  • Bathtub or shower,
  • Hair drying equipment,
  • Bathroom tissue,
  • Restroom,
  • Complimentary toiletries,
  • Body wash,
  • Shower facilities
Media & Technology
  • AM/FM Radio,
  • Television with flat screen,
  • Portable Wi-Fi device,
  • Television with cable channels,
  • Television,
  • Phone,
  • Safety deposit box for laptops,
  • On-demand streaming service (e.g. Netflix)
Food & Drink
  • Patio furniture,
  • Tea and Coffee making facilities,
  • Mini refrigerator,
  • Coffee maker,
  • Bottled water
Services & Extras
  • Bath towels,
  • Bed linens,
  • Clock with alarm,
  • Wake-up call service/Alarm clock,
  • Electronic key card access,
  • Physical key entry
Outdoor & View
  • Outdoor terrace,
  • Patio,
  • Scenery,
  • View of inner courtyard,
  • View of the garden
Layout
  • Window in room
Accessibility
  • Step-free shower,
  • Elevator access,
  • Top levels reachable by lift,
  • Whole unit situated on the ground level
Safety & security
  • Fire alarm

Junior Suite Tropical View - Double Beds

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Junior Suite Partial Ocean View

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Junior Suite Partial Ocean View - Double Beds

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Junior Suite with Ocean View

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Junior Suite Ocean View - Double Beds

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Junior Suite Swim Out

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Junior Suite Swim Out - Double Beds

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Preferred Club Junior Suite Partial Ocean View

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Preferred Club Junior Suite Ocean View

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Preferred Club Junior Suite Ocean View - Double Beds

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Preferred Club Junior Suite Swim Out

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Preferred Club Junior Suite Swim Out - Double Beds

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Preferred Club Master Suite Ocean View

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Preferred Club Ocean Front Double

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Preferred Club Master Suite Ocean Front

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Family Junior Suite Ocean View

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Preferred Club Family Suite Ocean View

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Facilities

General

General

  • Car park
  • Animals permitted
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Tennis facility
  • Pool table
  • Ping pong
  • Underwater exploration
  • On-site water sports facilities
  • Aquatic amusement park
  • Equipment for tennis
  • Seaside
  • Film screening evenings
  • Themed dinner events
  • Cultural tours or workshops
  • Culinary classes
  • Live musical performances
  • Live sports events (televised)
  • Group exercise classes
  • Social game of bingo
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Grilling amenities
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Child-friendly buffet options
  • Wine and champagne
  • Fresh fruit
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Exterior pool
  • Year-round outdoor pool
  • Beachside
  • Water slides
  • Pool play equipment
  • Edgeless pool
  • Scenic pool
  • Temperature-controlled pool
  • Swim-up bar
  • Shallow swimming area
  • Beach chairs or sun loungers
  • Sunshades
  • Enclosed pool area
  • Aesthetic treatments
  • Skin care services
  • Hair removal services
  • Cosmetic services
  • Hair care treatments
  • Hand grooming
  • Foot grooming
  • Hair trimming
  • Hair dyeing
  • Hair arranging
  • Body care treatments
  • Body exfoliation
  • Phototherapy
  • Spa amenities
  • Steam chamber
  • Spa resting area
  • Foot soak
  • Spa and wellness packages
  • Back rub
  • Massage for couples
  • Entire body massage
  • Massage recliner
  • Physical fitness
  • Yoga sessions
  • Exercise classes
  • Personal fitness coach
  • Fitness and spa changing rooms
  • Children's pool
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Vehicle rental
  • Parking structure
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Recreational room
  • Sundeck
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Playground for children
  • Sing-along activity
  • Recreational personnel
  • Dance club/Disc jockey
  • Children's activity group
  • Nighttime amusement
  • Indoor recreation space
  • Outdoor play equipment for children
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
Shops

Shops

  • Hair salon and beauty parlor
  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.

Terms of Stay

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge.

· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.

· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.At Dreams Natura Resort & Spa - All Inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Dreams Natura Resort & Spa - All Inclusive, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Dreams Natura Resort & Spa - All Inclusive, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
In case of early departure, Dreams Natura Resort & Spa - All Inclusive will charge the full amount for your stay.
Contact methods
☎ telephone
@ E-mail

Verified Reviews

Check guest reviews about Dreams Natura Resort & Spa - All Inclusive
All reviews in one place!

Aaron 11 - 2024
8/10

The staff were consistently courteous and friendly throughout the stay. The rooms were clean with nice views, though some showed signs of mildew due to ventilation issues. Food options included Italian, Chinese, Mexican, and French cuisines that were well received. Facilities remained clean and well maintained during the visit. Limited availability of sun loungers was noted despite early attempts to secure them.

ℹ) Reviews represent the subjective opinions of users, not sleephotelscancun.com, and may differ from our assessment of Dreams Natura Resort & Spa - All Inclusive

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Answers to Questions

Is there Internet access at Dreams Natura Resort & Spa - All Inclusive?

Yes, guests have access to the Internet.

What are the coordinates?

Use the GPS coordinates: 20.936634, -86.838556 to reach the destination.

Does Dreams Natura Resort & Spa - All Inclusive offer non-smoking rooms/units?

Yes, non-smoking options are available.

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