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Grand Oasis Palm - All inclusive Cancún 4★

  • Boulevard Kukulcan Km 4.5 Zona Hotelera, 77500 Cancún, Mexico - View on map
7.5 /10
Good
Free parking on site
Property type: Resort
Reserve

Property Info: Grand Oasis Palm - All inclusive

Grand Oasis Palm is an all-inclusive resort located within Cancún's Hotel Zone, just 5 km from the city center. Its private beach and extensive leisure facilities, including an outdoor pool, squash and tennis courts, and a spa, define its main appeal.

The resort’s air-conditioned rooms offer Caribbean Sea or lagoon views through windows or balconies. Each room contains a flat-screen cable TV, minibar stocked upon arrival, coffee maker, and free wireless internet access for adults. Safes are available at the front desk. Bathrooms come with showers, hairdryers, free toiletries, and towels. Suites feature two adjoining rooms with king-size and double beds plus jacuzzis or pools subject to availability.

Guests enjoy multiple dining options across nine bars and sixteen specialty restaurants offering sushi, Tex-Mex cuisine, international buffets as well as child-friendly menus. The property includes a year-round outdoor pool with waterslide alongside poolside towels. Children have access to a kids’ club providing cooking lessons and games areas equipped with Wii and Xbox consoles.

Additional amenities include a gym with complimentary access, babysitting services, playgrounds, garden relaxation areas furnished outdoors, concierge services, luggage storage, 24-hour reception, car hire desk, free parking on site, smoke detectors in rooms for safety measures, live sports broadcasts onsite, fruit available to guests in public areas, key card entry system for security, and proximity to Cancun Airport (19 km) plus direct boat trips from the adjacent pier to Mujeres Island.

Step into a welcoming environment, where comfort and top-tier service converge for an ideal stay.

Rooms: 22

Available Dates

Room Availability

Superior

Amenities and photos
Details and photos
Room Amenities
  • Towels for the pool,
  • Secure safe,
  • Clothes iron,
  • Infant beds,
  • Climate control
Bathroom
  • Hair drying equipment,
  • Restroom,
  • Complimentary toiletries,
  • Shower facilities,
  • Bathroom tissue,
  • Ensuite bathroom,
  • Body wash,
  • Hair cleanser,
  • Hair conditioner
Media & Technology
  • Television with flat screen,
  • Television with cable channels,
  • Phone,
  • AM/FM Radio
Food & Drink
  • Mini refrigerator,
  • Tea and Coffee making facilities
Services & Extras
  • Bath towels,
  • Electronic key card access,
  • Wake-up call service/Alarm clock
Outdoor & View
  • View of the lake,
  • Scenery
Layout
  • Window in room
Safety & security
  • Fire alarm
Exclusive services
  • Complimentary access to the fitness center

Grand Family Suite

View room details
Details and photos

Standard Partial View Room

Room overview
Details and photos

Full Amenities List

General

General

  • Car park
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
  • Chargeable WiFi
Activities

Activities

  • Pool table
  • Seaside
  • Live musical performances
  • Live sports events (televised)
  • Group exercise classes
Services

Services

  • Online services
  • Wireless Internet
Food & Drink

Food & Drink

  • Dining area
  • Lounge
  • Refreshment stand
  • Child-friendly buffet options
  • Wine and champagne
  • Fresh fruit
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Exterior pool
  • Private beach zone
  • Year-round outdoor pool
  • Beachside
  • Beach chairs or sun loungers
  • Sunshades
  • Spa amenities
  • Spa resting area
  • Spa and wellness packages
  • Massage recliner
  • Physical fitness
  • Children's pool
  • Pool for swimming
  • Swimming facility
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Garden area
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Playground for children
  • Recreational personnel
  • Children's activity group
  • Nighttime amusement
  • Tabletop games and brainteasers
  • Indoor recreation space
  • Outdoor play equipment for children
Cleaning services

Cleaning services

  • Washing service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Elevator
  • Noise-reducing rooms
  • Climate control system
  • Assigned smoking zone
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Internet services are available with WiFi accessible throughout the property; some areas may require a fee for access.

Parking

  • Complimentary parking!
  • The property offers free on-site parking, including a dedicated private parking area.

Property Policies

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable).Please inform in advance of your expected arrival time. At Grand Oasis Palm - All inclusive, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Grand Oasis Palm - All inclusive, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Grand Oasis Palm - All inclusive, all special requests are subject to availability and may incur additional charges.
Parking at Grand Oasis Palm - All inclusive is subject to availability due to limited spaces.
Contact methods
☎ telephone
@ E-mail

Guest Reviews

Check guest reviews about Grand Oasis Palm - All inclusive
All reviews in one place!

Chris 08 - 2025
7/10

Access to food and drinks was convenient, complemented by friendly and attentive staff. The rooms were clean, roomy, and included amenities such as jacuzzis. Pools were spacious, allowing guests to spread out comfortably. Beach chairs were easily accessible with excellent service provided nearby. On-site dining options included a well-liked restaurant and a coffee shop that received positive remarks.

ℹ) Reviews represent the subjective opinions of users, not sleephotelscancun.com, and may differ from our assessment of Grand Oasis Palm - All inclusive

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Important Info and FAQ

How much does it cost to stay at Grand Oasis Palm - All inclusive?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Is the property popular among families?

Yes, the property is often chosen by families.

Is private parking available at Grand Oasis Palm - All inclusive?

Yes, private parking is available.

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